Account Manager -Corvallis
TransPerfect Family of Companies
www.transperfect.com www.translations.com
Client Services Account Manager
Do you have a desire to help companies communicate more effectively in the ever-changing global marketplace? Whether you are interested in software development, project management, language research, or sales, TransPerfect could be the place for you.
TransPerfect Translations was founded in 1992 with the following mission: to provide the highest quality language services to leading businesses worldwide. With no external financing, the TransPerfect family of companies grew from its humble beginnings as a two-person company operating in an NYU business school dorm room into the world’s third largest translation and software localization firm and one of the fastest growing, privately-held companies in the United States. With a network of over 4,000 language specialists and over 600 full-time employees in over 40 locations throughout North America, Europe, Asia, and Australia, we’re continuously ready to meet our clients’ needs, around the clock and around the world. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their career in an expanding environment.
Your career at TransPerfect is entirely in your hands. Here you will find exciting opportunities that challenge you on a daily basis. By rising to these challenges, you will reap the rewards on both a professional and personal level. We are always seeking outstanding and diverse candidates with a wide range of backgrounds. With the rapid growth of TransPerfect, you’ll find no lack of opportunity for advancement.
Why TransPerfect?
Achieve your potential. Our “small company” environment provides you with strong, ongoing coaching support.
Make an impact. Our employees’ knowledge and expertise is vital in helping companies expand into new markets and establish a global presence.
Explore diverse opportunities. We offer a range of employment opportunities, from working on a language project management team with experienced individuals around the globe to opening a sales office in a new city.
Join a diverse organization. By the very nature of what we do, our people, vendors, and clients come from many different countries and backgrounds. What they all share is an appreciation for diversity and the belief that our results help companies and individuals succeed.
Department: Production
Description:
§ Respond to client requests for new project initiatives. The Account Manager collaborates with various members of the production team to assess the scope of work and produce cost estimates for web and software localization as well as traditional translation projects. The Account Manager assesses the competitive landscape, develops project proposal and negotiates budget and schedule with the client.;
§ Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion. The Account Manager is responsible for ensuring that any pitfalls are addressed and resolved by the project team.
§ Support the new business efforts by attending sales meetings, participating in sales calls, preparing RFPs and cost estimates and entertaining clients.
§ Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
§ Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.Provide support to operations and sales management, as required
§ Serve as the central point of contact for and liaison between external clients and internal production staff.
§ Set and fulfill client expectations.
Required Skills:
§ Minimum Bachelor’s Degree from a 4-year college or university
§ Superior written and spoken communication skills in English. Knowledge of a second language is desirable but not required.
§ Ability to calculate discounts, interest, commissions, proportional percentages. Ability to apply these concepts to develop practical solutions.
§ Proficiency in Microsoft Office (Word, Excel, Outlook); MS Project desirable but not required. Knowledge of Translation Memory Tools (Trados, Déjà vu, SDLX)
§ Candidates for senior positions must have a familiarity with web technologies, desktop publishing software, database and network environments, translation memory tools, etc.
§ Willingness to travel to offsite client or sales meetings
§ The ideal candidate will demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active measures to solve problems and commit to a high level of service.
TransPerfect is an equal opportunity employer.
TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff’s health and happiness.
If you think you have what it takes to succeed in a dynamic, fast-paced environment click https://home.eease.com/recruit/?id=52653 to apply.
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