BRANCH MANAGER - HOUSTON

BRANCH MANAGER – HOUSTON TEXAS

 

About Us

 

Metal Supermarkets is the world’s largest distributor of small quantity metals, with 88 franchised and company-owned stores operating in the USA, Canada and Europe.  Metal Supermarkets supplies a wide variety of metals to the maintenance industry, machine shops, fabricators and hobbyists.  Our commitment to providing the highest level of service is reflected in our policy of fast delivery - cut to size orders and no minimum charge.

 

We are currently seeking an experienced Branch Manager to direct the operations in our Houston location.

 

About the Opportunity

 

Reporting to the Regional Manager, this position plays a pivotal role in the overall operations and success of the store, in terms of profitability, customer satisfaction, employee development and operational effectiveness.  The Branch Manager is responsible for the safe and effective day-to-day operations of the store and in leading the team, ensuring our commitment to the highest level of service is achieved.

 

Responsibilities

 Provide consistent, superior service by ensuring that all customer needs are recognized and serviced, and that satisfaction is highly maintained at all times.Manage and contribute to all aspects of effectively running the store including customer assistance, purchasing, quoting, telesales, product sourcing and material handling.Provides input into the development and implementation of strategic initiatives to achieve/surpass budgeted sales and profit objectives.Maximize individual and team potential of direct reports, by establishing clear performance expectations and standards, providing constructive feedback, coaching and training.Evaluate the performance of direct reports and make recommendations to Regional Manager. Plan, prepare and approve work schedules, vacation requests and overtime.Ensure the compliance of company policies/safety procedures resulting in a clean and safe working environment.Ensure proper maintenance of company vehicles and equipment.

Qualifications3 - 5 years Management experienceExcellent communication skillsStrong customer focusProven business development experiencePrevious P & L experienceDemonstrated leadership and entrepreneurial spiritAbility to work in a fast paced environmentAbility to plan work schedules and manage budgetsDemonstrated ability to deal with change, make decisions and implement creative solutions Ability to multi task, establish priorities and manage conflictProficiency with Microsoft Office applicationsA current Forklift Driving Certificate a definite assetKnowledge of the metal industry is an assetMetal Supermarkets provides a competitive compensation package including salary, health & dental benefits, paid holiday/vacation, tuition reimbursement and  incentive plan.  Please send your resume and cover letter, which includes your salary expectations in confidence to Lynda Silverman-HR Department @ lsilverman@metalsupermarkets.com or by fax to 905-756-1127.