RMA Manager: Lead a Lean, Mean Operating Machine for a Surgical Robotics Firm

RMA Manager: Lead a Lean, Mean Operating Machine for a Surgical Robotics FirmJob Id:INTU-MGRMA

Join a ground-breaking organization and a dynamo team as an RMA Manager for Intuitive Surgical. Based out of Sunnyvale, CA, you will manage a group of RMA Coordinators and the day-to-day operations of receiving, failure analysis, and OEM inventory management. This is the ultimate chance to take control of a variety of functions and have a huge impact on the way we do business—all in support of our field service organization. Intuitive Surgical is the global technology leader in robotic-assisted, minimally invasive surgery (MIS) and is proud to be fulfilling its mission to extend the benefits of MIS to the broadest possible range of patients, while providing extraordinary value.

Surgical robotics was little more than a medical curiosity until 1999, the year Intuitive Surgical, Inc. (Nasdaq: ISRG) introduced the da Vinci Surgical System. As the global technology leader in the field of robotic-assisted, minimally invasive surgery (MIS), Intuitive Surgical develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. Today, over 700 da Vinci Systems are installed in hospitals worldwide and we currently have exclusive rights to over 350 U.S. and foreign patents, as well as patents pending. (www.intuitivesurgical.com and www.davincisurgery.com)

In this role, you will be responsible for tracking and reporting metrics related to quality, on-time performance and continuous improvements. Prior experience with failure analysis, production repair planning, and materials management in a production line manufacturing environment will allow you to succeed. You will take ownership of credit management, returns management, cycle time reduction, and inventory integrity initiatives. Strong communication and relationship-building skills are crucial to your success in developing partnerships with the repair and parts support groups, as well as outside vendors. Your knowledge of ERP systems, aging, cycle counts, and workflow efficiencies--partnered with excellent organizational practices--will empower you to effectively train and manage your team to work smarter. Your goal will be to establish a lean manufacturing mentality and create a world-class environment. If you have a solid manufacturing background, coupled with excellent management skills, come join us in making a difference in people's lives and contributing to our success in this highly visible role.

To apply for this position or refer someone you know, please use our online interview system managed by Accolo.Apply for this job

Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.Related Keywords:Production, service repair, materials management, RMA, Quality, Regulatory Affair, ERP, QAD, MFG PRO, CRM, Clarify, DHR, Data Sweep, DOP, SOP, Failure Analysis, SAP, manager