Senior Network Manager

Touchstone Wireless LP is a rapidly growing wireless manufacturing company with a stellar reputation for quality, reliability and customer service.  Touchstone Wireless specializes in repair and remanufacturing of wireless devices, reverse logistics, custom IT solutions and asset management for its’ carriers and manufacturers. With over 1800 employees and multiple locations in the United States, as well as Latin America, Touchstone Wireless offers this unique opportunity for an individual to join a dynamic and visionary leadership team.

 

 

The Senior Network Manager’s role is to plan, direct, and coordinate the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. The Senior Network Manager will also schedule and direct the activities of a team to resolve end user hardware and software problems in a timely and accurate fashion.

 

Responsibilities include:

Strategy & Planning

· Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.

· Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.

· Develop and deploy methodologies for testing network performance and providing network performance statistics and reports.

 

Acquisition & Deployment

· Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.

· Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.

· Negotiate with vendors, outsourcers, and contractors to secure network products and services.

· Assess, approve, and administer all equipment, hardware, and software upgrades.

 

Operational Management

· Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.

· Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.

 

 Position Requirements:

Formal Education & Certification

· Four-year university degree or college diploma in the field of computer science and/or 5 years equivalent work experience.

· CCNA required, CCNP or additional specializations strongly desired.

 

Knowledge & Experience

· 5 years experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.

· Exceptional technical knowledge of network and PC operating systems, including Windows Server 2003

· Experience with or exposure to Enterprise Class Storage

· Experience with Virtualization.

· Strong technical writing and documentation abilities.

· Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on.

· Excellent knowledge of current protocols and standards, including MPLS.

· Extensive experience with high availability strongly desired.

· Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.

· Experience installing network cabling and patching telephony systems.

· Knowledge of applicable data privacy practices and laws.

 

Attributes for Success:

· Demonstrated leadership and personnel management, and comunication skillss.

· Able to conduct research into networking issues and products as required.

· Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.

· Highly self-motivated and directed.  Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Strong customer service orientation. Experience working in a team-oriented, collaborative environment



 Work Conditions:

  · On-call availability as part of a rotation

· Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

· Occasional inspection of cables in floors and ceilings.

· Lifting and transporting of moderately heavy objects, such as computers and peripherals.

· Some travel will be required.

 

 

Interested and qualified candidates may submit resume and cover letter, with salary requirements, to pzuczek@tswlp.com  or by utilizing the APPLY NOW function of this job board.

 

Touchstone Wireless is an Affirmative Action / Equal Opportunity Employer, committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V