Retail Territory Sales /Service Representative / CT4962

Position Description:

Through innovation and creative product design, CertainTeed has helped shape the building products industry for more than 100 years. Founded in 1904 as General Roofing Company, the firm made its slogan "Quality Made Certain, Satisfaction Guaranteed," which quickly inspired the name CertainTeed. Today, CertainTeed is North America’s leading brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, foundations, pipe, insulation, gypsum, ceilings and access covers.Headquartered in Valley Forge, Pa., CertainTeed and its affiliates have more than 7,000 employees and more than 70 manufacturing facilities throughout the United States and Canada. In 2007 the group had consolidated sales of more than $3 billion.CertainTeed is a subsidiary of Saint-Gobain, the world’s largest supplier of building materials. Based in Paris, Saint-Gobain has more than 207,000 employees worldwide and had sales of $59.5 billion in 2007. The company has approximately 24,000 employees throughout the United States and Canada.

Qualifications:

GENERAL FUNCTION This position will be responsible for executing the customer strategy for the Home Depot locations within the SSR’s territory. Responsibilities for this position includes store audits, training of store employees, selling activities with the customer’s Pro and Installed Sales personnel and comp shops. Relationship building, negotiating, the ability to learn and share knowledge on selling and installing CertainTeed’s Products and sales skills are necessary for success in this position due to the direct interaction with Home Depot Store Management, Regional Management, District Management and Store Associates. Business acumen and marketing skills are essential for this position as the successful candidate will be responsible for the Insulation product categories in a number of marketplaces within the SSR’s territory. The focus of this position is on planning, selling and training. DUTIES/RESPONSIBILITIES • Complete 3-5 store visits per day depending upon territory size/geography, covering a multi-state region focused on big box home• In-store service comprised of merchandising review, in-stock level/mix analysis based on sales/turns, promotional execution and program implementation; Third party rep management (where applicable)• Retail associate training in selling skills, product/technical information. Utilize customer/ associate-level installation training to create pull-through sales.• Relationship development and management at Store (SGM, Dept. Manager, IMA, Service Rep [if applicable], Dept. Associates and In-Store Merchandising), District (DM – Retailer/Service Group) and Regional (Regional Merchandise Manager, RM – Retailer/Service Group) levels• Sales analysis and reporting; Market analysis, including competitive shops (assortment reviews, pricing analysis, inventory checks); and promotions tracking• Identify opportunities for SKU expansion in key accounts through relationship management, “solutions� oriented program development and implementation as well as new product introductions. • Track and report sales call activity to management. • Identifies opportunities for expansion of revenue in key accounts through value-added selling approach.• Analyzes data for improvements in go-to-market activities. Reports findings to executive management when appropriate.Requirements: The Home Depot SSR (Sales & Service Representative) must be a well-organized self-starter with high work standards in order to achieve defined sales revenue and gross margin objectives while managing CertainTeed’s product placement and share of customer wallet within their territory and assuring that superior in-store service is provided for CertainTeed’s product categories for Home Depot stores within their territory. The SSR will drive and grow profitable sales. Our ideal candidate profile includes at least 3 years sales experience, preferably in the building products industry, excellent relationship building skills and a high level of detail orientation. Additionally, candidates must be self-directed and motivated, able to effectively plan for short and long term objectives, possess strong computer skills and be willing to travel up to 50% across assigned territory encompassing multiple states. Consultative selling and strong communication, influencing, negotiating, analytical, time/project management skills are assumed. College degree is required.