Quality Manager Suppliers

Godiva Chocolatier is the worlds premier chocolatier. We are the global leaders of the creation and distribution of super-premium chocolates worldwide. Godiva is available at any one of our 275 boutiques, www.GODIVA.com, and through our catalogs.

For over 75 years, Godiva Chocolatier has defined the art of fine chocolate making by selecting only the most superb ingredients. Godiva applies the same devotion to selecting and developing the best people.

As an employer of choice, Godiva Chocolatier values a rich assortment of people that want to work in a pleasant and energized setting. In exchange for your expertise and enthusiasm, we offer excellent career growth opportunities and a competitive salary.

General SummaryCore Competencies1. Responsible for overall quality management of raw material (ingredient and packaging) suppliers to Godiva North America.2. Monitor the quality performance of suppliers using KPI's (key performance indicators), non-conformity measurements, and relevance of corrective and preventive action programs.3. Prepare and report regular analyses summarizing supplier performance. Partner with Procurement department to drive continuous improvements while managing costs.4. Plan and execute audit strategy for suppliers. Determine gravity and frequency of audits based on risk analyses.5. Qualify new suppliers using Godiva Supply Base Requirements and Expectations Manual.6. Take immediate action on deviations and nonconformances; plan and execute relevant follow-ups to bring suppliers back into compliance.

Education & ExperienceSkills/Education/Experience Required1. BS, Food Science (or related discipline) required; advance degree (MBA, master's in science-related field) preferred.2. 8-10 years of quality management experience required - particularly in Operations and/or Supplier Management.3. Strong functional and technical skills (looking for a subject matter expert)4. Ability to use quality tools to gather data from multiple sources and prepare concise assessments and reports.5. Excellent interpersonal skills.6. Ability to work with external contacts in a manner that represents the company in the most appropriate way in order to achieve shared goals and objectives.


Godiva appreciates your interest and consideration of our company. We regret that we will not be able to respond to every resume submission. Only those candidates who best meet our needs shall be contacted. Again, thank you for your consideration.

Godiva Chocolatier is an Equal Opportunity Employer.
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