GPO Membership Specialist

Smiths Medical is a division of Smiths Group a global technology leader headquartered in London, England. Smiths Group is a diverse group of businesses and our people continue to reflect that diversity. Smiths businesses employ approximately 22,000 people in over 50 countries.  Traded on the London Stock Exchange and recognized as a FTSE 100 index company.  When you join us you will be involved in making products and offering services that make the world safer, healthier and more productive.

GPO MEMBERSHIP SPECIALIST
Primary responsibility is to support our customers, group purchasing partners, and sales and marketing organizations by accurately maintaining group memberships.  Specifically, duties include: (1) coordinating receipt of all group membership documentation within a timely manner and tracking and following up on any outstanding documentation, (2) maintaining all group membership lists in an easily accessible, common format for use by the Rebates/Tracing Specialists, (3) researching questionable memberships/relationships between End-Users and group purchasing organizations and (4) reviewing all customer (sold-to) additions. Serves as “primary contactâ€� with all group purchasing partners regarding membership research and confirmation of group relationships. Runs canned Oracle-based reporting to establish baseline performance metrics and compliance against goal for various group related Customers in addition to running ad-hoc customer and group-based reporting as needed for internal and external customers.

Bachelor’s degree and 2+ years experience in a customer service related field is preferred.  Strong verbal skills, attention to detail, organizational skills and the ability to prioritize tasks required. Must have excellent knowledge of Microsoft applications (particularly Word and Excel).  Experience with Excel formulas, macros, and/or pivot tables a plus. 

We offer competitive salaries with an outstanding benefits package, including Employee Medical, Dental, Vision, & Life Insurance, Optional Spouse & Dependent Life, 401 (k) with Company Match, Retirement Account Plan, Paid Time Off, Tuition Reimbursement and more. 

To apply, visit us at:
www.smiths-medical.com/careers

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