Customer Service Coordinator-MI

CUSTOMER SERVICE COORDINATOR-MI

 

LETICA CORPORATION, a leading manufacturer of plastic and paper packaging products, is seeking a Customer Service Coordinator to join our team at the corporate headquarters. 

 

Responsibilities include but are not limited to:

·         Assist Sales with Customer Profiles including routing and approvals

·         Maintain customer profile data base

·         Support activities of CSR's at 10 rigid plants

·         Provide phone support for customers and consumers

·         Manage special programs for key accounts

·         Process sample requests

·         Perform monthly lead time analysis and track New Account Start Ups

·         Liaison between customer and internal departments

 

 Requirements:

·         3-4 years customer service experience

·         Prefer Bachelor degree, some college considered

·         Strong computer skills- specifically in Word, Excel, Outlook, and prefer experience in an ERP system

·         Prefer previous experience in Customer Service in a manufacturing environment

·         Strong organizational, communication and interpersonal skills

 

 

Letica offers an impressive compensation and benefit package including health, dental and vision, 401(k) Plan, and much more. 

 

For additional information on Letica please visit our website at www.letica.com.

 

Qualified candidates should email their resume in Word format and include salary requirements to leticahr@letica.com

 

 

LETICA CORPORATIONATTN: HR Recruiting PO BOX 5005

Rochester, MI  48308-5005

248-608-2153 (Fax)

   

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