Telemarketing: Call Center Supervisor/Manager

Details

Country: USA
Location: California-Ventura County Camarillo, CA 93011
Total applied: 40
Salary/Wage:TBD
Job Category:Customer Support/Client Care
Relevant Work Experience:1+ to 2 Years
Location:Camarillo, CA 93011
Status:Full Time, Employee
Occupations:Call Center;General/Other: Customer Support/Client Care;Technical Customer Service
Career Level:Experienced (Non-Manager)
Shift:First Shift (Day), Second Shift (Afternoon), Third Shift (Night)
Relevant Work Experience:1+ to 2 Years

Telemarketing: Call Center Supervisor/Manager

Sharp individual with call center quality control and training background needed to assist growing company with their newly implemented quality control system.

Proven success in a similiar role with a call center.

Must be a solid performer and extremely knowledgeable in call center operations and experienced in the quality control monitoring, training, coaching of call center associates.

Must be able to interact well with agents, management and support staff.

This individual will assist and coach agents on new and refresher call control techniques and search for ways to strengthen and improve agent performance.

*Must be above average in Exel. Heavy spreedsheet applications ~ must be proficient in creating spreedsheets.

- Apply for Telemarketing: Call Center Supervisor/Manager

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