Network Operations Lead/Manager - SaaS

Position: Lead/Manager of Network Operations

Location: New York City

 

About Reval

Reval is the leading derivatives risk management solution provider delivered under the Software as a Service (SaaS) model, for companies hedging Foreign Exchange, Interest Rate, Energy or Commodity risk. Designed for financial professionals by financial professionals, Reval's fully hosted web based solutions help companies follow the requirements of derivative hedge accounting (CICA 3865, FAS 133, IAS 39) and gain better controls to support Sarbanes-Oxley compliance. The benchmark for treasury best practices, Reval's products can be rapidly deployed and are easily integrated with other systems. Founded in 1999 and based in New York and London, Reval maintains a global client base of corporate treasuries, insurance companies and financial institutions that hedge with derivatives.

For more information, visit www.reval.com.

 

About The Position

The Lead/Manager of Network Operations is responsible for understanding Reval’s information technology needs and managing the day-to-day operations of the Network Operations department to support corporate IT needs and production applications and related infrastructure.  S/he is responsible for directing and managing the Network Operations staff to ensure that Reval’s networks, applications and data are available, performing to expected standards, secure and protected.  S/he manages Network Operations department staff, operations, projects, financial/budget matters, assets, procurement, and vendor relationships to provide first-class information technology support with consistency in delivery and cost with minimal variability.Primary Responsibilities:

· Develop a deep understanding of corporate business needs and their relevance and translation to corporate information technology needs

· Direct all aspects of the Network Administrator team and activities to ensure that Network Operations service levels and expectations are maintained

· Direct network infrastructure configuration, support and management including availability, connectivity, performance, security, and protection; manages the maintenance of network documentation

· Direct data and servers backups and restorations; manage the development, testing, and execution of disaster recovery and business continuity plans

· Direct hardware and software management

· Direct Helpdesk administration

· Direct the management of email and telephony applications, networks, hardware, user accounts and directories

· Direct the support of internal & external production applications

· Direct the management of office security (i.e. keycards)

· Direct the management of all existing information technology and telephony hardware, software, and services; manages the procurement of new assets and services

· Lead the development of strategy and design for the company’s network/communications infrastructure

· Manage, reconcile, and track network operations expenses

· Assist in the development of standard operating procedures for Network Operations processes

· Advise internal program/project management to provide solutions to information technology problems and needs

· Direct the management of all information technology assets, including software, hardware, peripherals, telephony equipment, etc.

· Direct network operations efforts to prepare for and participate in audits

· Manage relationships with vendors, including contract negotiations and execution

 

Additional Responsibilities:

· Manage project time, status and expense reporting appropriately

· Attend competency, department and organizational meetings as required

· Manage, direct, and mentor staff members; works with each team member on their career and personal development as their manager and mentor, while ensuring that the team is recognized for positive efforts and actions

· Train and provide guidance to the Network Operations team on compliance with Reval’s system usage policies and procedures

· Conduct candidate interviews

· Provide sales support as required; participate in Request For Proposal (RFP) response efforts and provide assistance to proposal or Statement of Work (SOW) development

 

Skills and Work Experience Requirements

 

· 10+ years experience administering networks in a large-scale, multi-platform information technology environment in a highly available production environment.Experience hosting web facing production systems as a SaaS

· 6+years experience managing multiple information technology staff members

· Ability to analyze the network and recommend upgrades or changes

· Ability to assess and forecast the organization's current and future network needs

· Knowledgeable about a robust variety of the networking operations concepts, practices, and procedures 

· Superb judgment and decision-making skills

· Excellent verbal and written communication skills

· Excellent organizational skills

· Unwavering commitment to providing on first-class customer support

· Excellent interpersonal skills; ability to work closely and effectively with Network Operations team and internal business teams

· Strong project management and business analysis skills, experience supporting a SaaS a plus

· Ability to listen effectively and present oneself in a calm, professional manner under pressure

· Fosters a team oriented and supportive environment

 

Technology Skills Requirements:

· TCP/IP and common routing topologies

· Cisco routers and switches

· Juniper Netscreen Firewalls

· Windows NT/2000/2003 services in AD and NT domains

· Exchange 2003/2007 Server

· MS SQL 2005 Server (Clustering & Mirroring)

· IIS 5.0 and 6.0 and Dot Net

· VMWare ESX Servers

· EMC Clarion SANS & related EMC software

· Internet and Intranet standard protocols and applications (FTP, HTTP, PPTP, IPSec)

· IPT technologies

· VPN technologies

· Hardware Load Balancing

· DNS

· Industry acceptable security standards & protocols

 

Education Requirements

· Bachelors degree or higher in computer science or related discipline preferred

· CCNA, MCP or MCSE certification preferred

 

Reval. Inc is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications and Product need.



Compensation

Reval is offering a competitive base salary and bonus plan.

 

Contact Information

Please apply on-line at www.reval.com