Global Outsourcing Channel Manager

Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore®, which aims to offer the right resources in the right location at competitive cost. Present in 36 countries, Capgemini reported 2007 global revenues of EUR 8.7 billion and employs over 83,000 people worldwide. Capgemini's robust Outsourcing offerings include: Applications Management, Infrastructure Management and Business Process Management. We combine these services with our deep industry knowledge and experience to provide the change agent to accelerate business growth. We generate quality and speed through our proven tools, methods and global centers. These capabilities, coupled with our program management expertise are tailored to fit the most challenging business needs. Forrester has included Capgemini in the leader category of its North American Applications Outsourcing Wave, and noted that Capgemini is “a leader among AO providers by virtue of its breadth and depth of capability.â€�  Capgemini has been ranked the #2 global outsourcing provider, up three spots from last year, by the International Association of Outsourcing Professionals (IAOP) in their 2007 Global Outsourcing 100 list. This is the second time that Capgemini has been recognized by IAOP in the Global Outsourcing 100. The first time was in 2006, when Capgemini ranked fifth. We have also been voted the Top 50 companies to launch a career by Business Week- quite exciting. The Global Outsourcing Sales Channel Manager is part of a global team responsible for driving awareness, positive perception and lead generation from important sales channels such as advisors and analysts. The GOS Sales Channel Manager plays a key role in supporting OS Sales Channel strategy, creating, packaging and communicating high-quality content, and implementing and utilizing innovative communications vehicles to accomplish the objectives of the Global OS Sales Channel Program. Specific Responsibilities: •  Manage advisor/analyst extranet content and user adoption targeting advisor and analyst channel (working closely with Group Comms and Global OS Marketing to ensure existing content is leveraged and messages are aligned)•  Measure and monitor advisor/analyst extranet usage and execute campaigns to drive user adoption and satisfaction globally•  Identify and implement innovative enhancements and features for advisor/analyst extranet; interface and coordinate with Group and Local webmasters and EDGE team; manage web agencies and vendors related to advisor/analyst extranet content•  Implement and manage content/information requests, submissions and databases from/for advisors and analysts; define and manage coordinated and efficient process working with internal SMEs, Weber Shandwick and other stakeholders•  Maintain proactive and strategic Communications Plan, Strategy and Outreach Calendar; work with Channel Sales Director, Global OS Marketing Director and internal stakeholders to identify content, topics, timing and key messages tailored to advisor and analyst channel •  Write and package content (complimentary and aligned to existing content) to support communications plan; customize and target content for advisor and analyst channel and specific vehicles such as advisor/analyst extranet, webcasts, videos, briefings and center tours•  Support OS Sales Channel projects such as center tours, events and other special projects  KPIs•  High quality/on-time production of content packaged for advisors and analysts•  Number of hits and downloads on advisor/analyst extranet•  Number of leads, inquiries and interaction via extranet•  Feedback on content from advisors and analysts•  Feedback on extranet features and benefits from advisors and analysts Requirements:   Understanding of outsourcing business and content and advisor and analyst channels Knowledge of eMarketing/web tools and vehicles (extranets, webcasts etc.) Proficiency in PowerPoint  Strong message development and writing skills High degree of comfort working in virtual environment Strong program and project management, organizational and time management skills Ability to work under tight deadlines and detail oriented       Job Title: Global Outsourcing Channel Manager Location: New York, NY 10001 Job Status Full Time, Employee Job Category: Business/Strategic Management