Delivery Manager

Global Managed Services (GMS) is part of the Vedior Group of companies. Vedior is one of the world's leading staffing companies. The Group operates in 35 countries with a network of 2,243 offices worldwide including Europe, North America, Australasia, South Africa, South America and Asia.

Global Managed Services (GMS) is a managed service provider offering vendor management services to Fortune 1000 Companies.  GMS has recently signed a new MSP client located in Auburn Hills, MI and are currently seeking a Delivery Manager. The Delivery Manager will be responsible for the overall management and coordination of the MSP.

Responsibilities:

· Maintain necessary communication with the client sponsors and assigned Customer Committee members to review best practices, performance metrics, compliance and analytically reports.

· Manage the VMS selection and implementation processes

· Manage vendor selection, negotiation and enrollment process

· Manage the Program team of five associates including the program manager, staffing specialists and spend analyst.

· Provide unbiased, expert advice that will ensure objective analysis and decisions are based on the needs of the client.

Requirements:

· 10+ years experience in VMS and MSP implementation and management for fortune 500 companies.

· Expertise in pre-sales support, pricing, SLA development, contract negotiations, best practice development, establishing delivery teams, implementing VMS software platforms and on-going client expectation management.

· At least 5 years of direct management experience

· Bachelors degree required, Masters preferred

· Management consulting background strongly preferred.

· Experience staffing in the financial services industry is a plus.

 

Please send resume / CV to iremkus@gmsus.com

 GMS is a company that recognizes talented people and rewards those who work hard