Consulting Client Account Manager (Seattle area)

 Account Operations Manager – Seattle, WA

 

About Hitachi Consulting

As Hitachi, Ltd.'s (NYSE: HIT) global consulting company, with operations in the United States, Europe and Asia, Hitachi Consulting is a recognized leader in delivering proven business and IT strategies and solutions to Global 2000 companies across many industries. With a balanced view of strategy, people, process and technology, we work with companies to understand their unique business needs, and to develop and implement practical business strategies and technology solutions. From business strategy development through application deployment, our consultants are committed to helping clients quickly realize measurable business value and achieve sustainable ROI. Hitachi Consulting's client base includes 25 percent of the Global 100 as well as many leading mid-market companies. We offer a client-focused, collaborative approach and transfer knowledge throughout each engagement.

 

Purpose of Position

The Hitachi Consulting office in Seattle, Washington, is seeking a manager to oversee account operations and management for one of its largest client accounts.  A successful candidate will have a variety of financial management, project management, client interaction, executive reporting and office management skills and experiences.  Experience supporting sales teams is a desirable trait, and knowledge of consulting or other similar service businesses will be particularly appealing.  The position calls for a proactive person who likes to run a tight ship and who requires only moderate supervision.

 

Areas of responsibility for this position include the following:

· Oversee financial management of the account, including monthly invoicing processes and tracking of financial metrics

· Lead the semi-annual account revenue forecasting process

· Produce financial performance summary information for periodic account review meetings

· Assist in planning and management of account team leadership meetings

· Oversee standard account management processes, such as QA reporting

· Work with client’s procurement teams to ensure account team remains up to date on procurement requirements and programs

· Oversee contract management processes

· Supervise responses to client audits

· Coordinate with market and national operations team as needed to implement and supervise standard operational processes

· Coordinate with international operational staff when needed to standardize and review processes

· General office management duties for the Redmond office, including ordering office supplies and overseeing resolution of facilities needs

· Develop and manage team morale events

 

This position will report to one of the Vice-Presidents responsible for the account. Required

·  Bachelor’s degree

·  5+ years working experience

· Demonstrated understanding and application of basic financial management principles.

·  Experience creating and using financial reporting

·  Experience working in and leading teams

·  Experience preparing for and leading large team meetings

·  Strong written and verbal communication skills

·  Experience in client service businesses

·  Organized and thorough, with a good eye for detail

·  Willingness and ability to multi-task

·  Strong Microsoft Office skills, including Word, PowerPoint, Excel.  SharePoint skills are a plus.

·  Must be able to climb one flight of stairs and may require lifting up to 25 pounds

 

Travel

The position requires very little travel. 

 

Location

Primarily Redmond, Washington, with some time spent in the downtown Seattle office.

 

 

Hitachi Consulting is an Equal Opportunity Employer M/F/D/V

 

 

What does Hitachi Consulting offer our talented team of employees!?

 

Hitachi Consulting is about community and having FUN at work. With over 1500 consultants, we compete with the tier one consulting firms while having a close-knit, team-oriented, growth-oriented culture. To preserve this unique culture our people actively participate in bimonthly social events as well as local volunteering, community events, and fund raising activities throughout the year. Hitachi consultants enjoy the growth that comes from keeping their skills on exciting projects within a wide range of industries. Of course for the right candidate we also offer:

 

·  Stable, competitive salary

·  3 or more weeks of paid time off (depending on level)

·  12 paid holidays (including the last week of December)

·  Excellent health benefits upon first day of employment

·  401K with 50% matching

·  World class training both locally, web-based, and at our national training center

·  Recognition by your peers and leadership team at fun quarterly meetings

·  Promotion and bonus opportunities based on your merits through our annual & semi-annual employee review process

· Employee perks i.e. discount purchase plans and membership discounts for vehicles, consumer electronics, retailers, and fitness membership

 

As Hitachi Ltd.’s (NYSE: HIT) global business and IT consulting company, Hitachi Consulting is widely recognized as a leader in delivering value-based business strategies and technology solutions.  With 20 offices in the U.S., U.K., Spain, Portugal, and Japan, Hitachi Consulting brings a client focus and collaborative approach to each engagement. Over 1,500 expert consultants with deep experience in business process, vertical industry, and leading-edge technology, work with clients to transfer their knowledge every step of the way.

 

Hitachi Consulting is committed to understanding our clients’ business and delivering practical solutions and key business strategies that meet our clients’ unique business and technology needs.

 

Hitachi Consulting -- Inspiring your next success!®