Client Service Director-IM

Company: Resources Global Professionals Location: CA 90001 Status: Full Time, Employee Job Category: IT/Software Development Company: Resources Global Professionals Email: Apply by Email Reference Code: 1374149MBO Client Service Director-IM The Position The Director of Client Service - Information Management has primary responsibility for the development of new business; the management of existing clients, engagements and Consultants; and participates in recruiting of Consultants. This position will be located in Los Angeles. Responsibilities * Continually develop new business by identifying target clients, networking, meeting with target clients, and selling all Resources' service lines. * Cultivate and expand existing business relationships through frequent communication and regular client visits. * Sell projects to new and existing clients, clarifying the scope of projects with clients, identifying business solutions, presenting qualified Consultants to the client, and negotiating billing arrangements. * Represent Resources in appropriate professional and community organizations. * Identify future project needs of client and minimizes engagement disruption through managing engagement and ensuring clients' expectations are met. * Minimize Consultants "unassigned time" by managing Consultant roll off dates and communicating regularly with Consultants regarding additional client needs and/or other appropriate engagement in the pipelines. * Assist in the recruitment of Consultants, conduct interviews and assess skill set and competencies of candidates, negotiate Consultants' compensation. * Ensure approved business contracts are executed by taking responsibilities for the completion of all engagement paperwork. * Support team goals of the office by participating in strategy meetings, including discussing candidate and Consultant pipeline, marketing strategies, and current challenges. * Provide for timely collection of receivables by monitoring payment of client invoices. * Maintain strong communications with Consultants assigned to client engagements. Professional Qualifications * Minimum Requirements: Ten (10) years of experience, including Big Four IT consulting experience and management level experience in the IT consulting industry; a professional network in the Los Angeles area; systems implementation and ERP experience; and a 4-year bachelor degree. * Experience identifying opportunities with clients, networking and generating leads. * Demonstrated track record of positive change in all positions held. Personal Characteristics * A high level of enthusiasm for building a business and a personal sense of urgency and capacity to overcome obstacles. * Ability to respond effectively and quickly to clients' needs and issues. * Ability to negotiate and communicate complex concepts/business issues verbally and in writing to clients, consultants and management. * Ability to prioritize multiple responsibilities/projects and proven ability to develop business relationships. Reporting The Director of Client Service - Information Management reports to the local Office Managing Director. Compensation Resources Global Professionals offers an attractive compensation and benefits package that includes: competitive base salary, medical/dental, bonus incentive plan, 401(k), employee stock purchase plan, and stock options. The long-term success of this individual will only be limited by his/her performance. For this position, we do not offer relocation assistance. Contact Information Please indicate DCS-IM-Los Angeles on the subject line and email resume: Resources Global Professionals is an Equal Opportunity Employer. To Apply for this position, email to: LAir@resources-us.com