Ticket Processor

Job Description:

Performs data entry to input client records or other data points into an electronic format. Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

 

Duties:

*Answers, returns phone calls, incoming phone calls that are transferred and timely assists clients in reference to their citations. 

 

*Collects all necessary and pertinent information to be entered into database.

 

*Provides information to prospective clients, enters client information in database, assembles files, and collects client data.

 

*Performs related work as required.

 

Skills:

Bilingual: English and Spanish

Computer Proficient