Receptionist- Law Office

Job Purpose:

Serves clients and visitors by greeting and referring them; notifying staff member of their arrival; maintaining reception room security and appearance.

Duties:

* Welcomes clients and visitors by greeting them, in person or on the telephone; transferring calls; answering or referring inquiries.

* Helps potential clients by screening type of inquiry; transferring call to legal assistant.

* Maintains reception areas by straightening up; requesting help for potential security issues; telephone equipment.

* Keeps telephone equipment operating by following operating instructions; calling for repairs.

* Updates appointment and location schedules by inputting data.

* Supports attorneys by following-up on "no show" appointments; preparing files for new clients.

* Updates job knowledge by participating in educational opportunities.

* Accomplishes law firm mission by completing related results as needed.

 

  ** Bilingual preference but not required.

Skills/Qualifications:

PC Proficiency, Professionalism, Informing Others, Meeting Planning, Reporting Skills, Scheduling, Telephone Skills, Multi-tasking, Phone Skills, Legal Administration Skills, Client Relationships