Platform Community Manager

Bebo is looking for a community manager to
play a key role in its emerging Open
Application Platform. The primary objective
in this role is to manage and grow the Bebo
Application Platform. This role will have two
major areas of responsibility: (1) Day-to-day
developer community management. This
includes: communicating policy changes,
responding to individual issues and requests
and collecting and analyzing feedback to
identify areas for improvement. (2) Project
management of key business initiatives:
ensure the effective implementation of
platform partnerships and product
enhancements.

Managing a developer community requires
timely and frequent interaction with
developers. The candidate should be well-
versed in managing online
communities/forums and sufficiently
technical to address developer questions
head-on. This is an opportunity to be
intimately involved in shaping one of the
newest and most important aspects of social
networking.

Responsibilities include:

* Manage relationship with developer
community to solve issues, answer questions
and manage day to day partner relationships
and integration
* Assist in establishing and enforcing
community standards, respect and
helpfulness including liaising closely with the
Bebo customer service team
* Work closely with engineering team to
integrate feedback into product strategy
* Work with product, engineering and
business development teams to implement
new ideas and programs
* Develop and manage key metrics to
analyze and synthesize performance data
* Drive word of mouth marketing
* Build relationship with developer
community through online and offline events.

Requirements:

* Deep understanding of the consumer
Internet media space
* 3-5 years of media or Internet account
management, product development or
marketing experience
* Demonstrated ability to manage and
grow many account relationships
simultaneously
* Superior communication skills including
presentations, phone and e-mail
* Must be a true team player, able to
share responsibility for key decision making
with a team, while accepting responsibility to
drive internal account and project
management process
* Must be energetic self-starter who is
excited about helping a small company reach
the next level
* Technical experience or education a
huge plus

NCBC-AOL


About Us
AOL is an equal opportunity employer and does
not discriminate on the basis of age, color,
disability, marital status, national origin, race,
religion, sex, sexual orientation, veteran status
or any other classification prescribed by
applicable law.

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