Email Marketing Account Manager

Experian CheetahMail is a leading email marketing and customer intelligence company. Our technology and service is designed for companies that want to increase their brand equity through the acquisition and retention of their customer base. By empowering our customers to send highly targeted and relevant emails to their permission based subscriber list, our clients can leverage the use of the web as a means to cut costs, strengthen relationships and increase ROI. We are looking for an Account Manager.

Responsibilities include but are not limited to the following: Setting up, testing, and deploying our clients' e-mail marketing campaigns using our proprietary, web-based application. Interacting with clients on a daily basis, including training them in the use of the application and answering questions regarding the application. Helping clients interpret the results of their email campaigns. Managing our clients' subscriber databases, including creating and updating their lists and segmenting data for targeted e-mail campaigns. Helping our clients build and improve their e-mail marketing strategies. Accountability for resolving client issues, proposing solutions and escalating to the appropriate person to the point of resolution.

 

Requirements for the position: Exceptional work ethic, ability to perform under pressure and meet deadlines, and demonstrates enthusiasm towards colleagues and clients Strong oral and written communication skills Strong analytical skills Exposure to Microsoft Excel for managing data and performing quantitative analysis Exposure to databases and query tools like Microsoft Access Proficiency with HTML. Proficiency in JavaScript and SQL a plus Excellent organizational and prioritization skills Keen attention to detail 0-5 years experience (recent college grads with the above skills may apply) Bachelor s Degree