Director of Market Research

Position Description:

RealNetworks, Inc. is a rapidly growing, cutting edge technology, web based digital music, online gaming and streaming company headquartered in Seattle, Washington. Real provides the universal platform for the delivery of any digital media from any point of origin, across virtually any network, to any person on any Internet-enabled device, anywhere in the world.Director of Market ResearchThe Director of Market Research will lead the marketing research function for RealNetworks, and will generate and communicate consumer insights to guide the development and marketing of the company’s digital media services and consumer software. Job Responsibilities: Oversee the design, implementation and distribution of all of the company’s primary and secondary market and customer intelligence in the US, Europe and Asia. Manage department resources and suppliers. Develop annual research plans for consumer product groups (digital music, video/media tools and casual games) plus corporate marketing, and build cross-functional consensus for research priorities among product managers, software dev teams, customer service teams, financial analysts, and sales and marketing executives. Design appropriate research projects and manage these projects to completion, conducting analysis and reporting the results to managers and executives. Ensure that existing intelligence from all sources is available for use in decision-making throughout the organization and in external communications as needed. Required Experience and Skills: The ideal candidate will have 7+ years of marketing research experience or the equivalent, including both study design and analysis; experience with media, entertainment or consumer technology industries is preferred. The position requires someone with strong quantitative/analytical abilities and a comprehensive understanding of market research methods, preferably with classroom training in intermediate statistics and the use of SPSS; hands-on experience conducting interviews and/or focus groups is preferred. The ability to thrive within a rapidly changing business environment, as well as strong project management skills are critical to success at this position. Required Education: BA/BS required; a graduate degree in business administration, social science or a related discipline is preferred.RealNetworks, Inc., is proud to offer our full time employees an extensive benefits package; including vacation, medical, dental, vision, 401K, an employee stock purchase program and subsidized commuting options. Additional benefits include our charitable matching program, learning and development programs, employee wellness plans and more!Please apply online at:www.real.com *RealNetworks is an equal opportunity employer

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Qualifications:

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