Account Manager

Intro:
Founded in 1998, Commission Junction, a ValueClick company, is based in Santa Barbara, California and has offices around the world. Since our inception, we have taken great pride in being customer service fanatics while establishing ourselves as a global leader in the online advertising channels of affiliate marketing and managed search.

In 2001, we made a revolutionary move by publishing the performance metrics of all advertisers, publishers, and ads within our network, the CJ Marketplace. This approach provided both advertisers and publishers for the first time a way to gauge the value of their existing and potential relationships based on two key metrics - average earnings per 100 clicks (EPC) and network earnings - and fundamentally took affiliate marketing to the next level.





Job Summary:
Commission Junction's Advertiser Account Manager is responsible for the strategic relationship management and profitability of a portfolio of key client accounts. The account manager is fanatical about ensuring customer satisfaction while continuing to grow and evolve client accounts in the rapid pace of online marketing.



Essential Functions and Responsibilities:
- Create, maintain, and adjust a portfolio of assigned client accounts
- Manage P&L for each assigned account to ensure Commission Junction profitability
- Act as the point-of-contact for assigned clients, maintaining relationships and favorable contacts, and continuously meeting client expectations
- Identify and act on opportunities to broker relationships between key clients to improve performance and profitability
- Work with assigned clients to define strategies, metrics, benchmarks and objectives for each assigned account to measure performance against achieving those needs and objectives
- Excellent communication, interpersonal, and relationship-building skills
- Keen understanding of Internet business models and common profit-and-loss methodologies
- Creative approach to up-selling to an existing client base
- Strong initiative in taking calculated risks to improve the financial return from each key account




Required Education and Experience:
- Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university, or four years of professional business experience
- 5 years of business experience, at least 3 years in a leadership role with a team.
- At least 3 years experience in on-line marketing


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