Unit Manager - Auto Damage

Unit Manager - Auto DamageCommitted.  Competitive.  Constructing our Future.  That's Travelers. We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for a Unit Manager - Auto Damage.  Please read on for more details regarding this position. JOB DESCRIPTION: SUMMARY:Provide overall leadership and direction to a team of claim handlers in our Auto Physical Damage Unit PRIMARY DUTIES:Coach, mentor and develop the claim repsEnsure appropriate deployment of resources to maximize productivity and unit costEffectively manage ULAE and ALAE to help promote competitiveness in the market placeMaintain positive employee relations by encouraging open communication, providing regular feedback and sharing business informationAs a member of the management team, communicate and promote the corporate objectives and strategiesMaintain change by addressing issues promptlyPeriodic customer, agent and broker visitationPreparation and participation in account file reviewsEnsure focus on achievement of scorecard results and file quality consistent with Best Practices and Special Account communications EDUCATION/COURSE OF STUDY:College degree preferred or equivalent work experience WORK EXPERIENCE:Claim management experience preferred COMMUNICATION SKILLS:Excellent oral and written communication skills COMPUTER SKILLS:Computer literateBasic typing skills OTHER:Current knowledge of jurisdictional laws and regulations Customer FocusDecisivenessAbility to energize others/demonstrated leadership skillsFlexibilityIntegrityInfluence and persuasionLeadershipPlanning, prioritizing, goal setting In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer.  For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting.  Travelers is an equal opportunity employer. We actively promote a drug-free workplace.    Company: Travelers Companies, Inc.