Training Specialist

HCC Service Company ("HCC Service"), is seeking a Training Specialist. HCC Service is a subsidiary of HCC Insurance Holdings, Inc. ("HCC Insurance"), with its common stock trading on the NYSE (symbol:  HCC).  HCC Insurance has assets exceeding $8.1 billion and shareholders’ equity of over $2.4 billion. HCC Insurance is an international insurance company and a leading specialty insurance group with offices across the United States and in Bermuda, Spain, Ireland, and the United Kingdom.  This position will report to the corporate headquarters in Northwest Houston.  HCC Insurance operations consist of underwriting agencies; intermediaries; and life, property and casualty insurance companies which are rated A+ (Superior) by A.M. Best Company and AA (Very Strong) by Standard & Poor’s.  HCC Insurance specializes in diversified financial products; group life, accident & health; general aviation; property; marine and energy; and other specialty insurance. 

 

Eligible candidates must have a four-year degree and 5-7 years of business experience directly related to administrative, training, event planning, and/or project management support, etc. The Training Specialist will report to the Vice President of Human Resources and work closely with the Director of Human Resources in all aspects of training.  The Training Specialist will analyze, prepare, and implement employee and management development and training programs, and is responsible for monitoring and evaluating results.  The Training Specialist will assist in the assessment and management and employee training and development needs; research, collect, and analyze data related to training and development needs; establish and reexamine subsequent training and development philosophies; develop and make recommendations for the purchase of appropriate training and development programs and materials; and coordinate and implement training and development programs.

Essential Job Functions:Evaluate current and future development and training needs using tested needs assessment methodology. Research, collect, and analyze data relative to needs assessment, training and development philosophy, and program development and implementation. Recommend the development of management and employee training and development strategies. Present approved management development programs, in the Corporate office and field locations. In cooperation with HR employees, coordinate new hire orientation program including logistics, materials management, invoicing, documentation, correspondence, tracking and reporting participation. Assist with monitoring effectiveness of program. May moderate program as necessary.Administer ePowered Learning by providing access to users, instruction and problem solving, usage reports and correspondence.Develop Employee Self Service Training Module. Enter courses, schedule classes, add attendees, report and monitor usages, print training rosters, complete course attendance, train employees on use.Develop and administer employee loyalty program including related communication, determining eligibility, and award distribution. In conjunction with the Vice President and Director of Human Resources, assist with budget preparation, cost analysis and outcome measures.Coordinate logistics for customized projects and courses. Prepare materials for classes. Develop and administer program evaluations as appropriate and maintain records.Participate in team projects, employee activities and other departmental projects including organizational picnic and other special projects as deemed necessary through organizational or departmental assessment.Travel to the field to facilitate the introduction and delivery methods. Monitor, maintain, and summarize results.Recommend new training programs and revisions to existing programs. Construct training event schedules and confirms instructors attendance. Maintain a database of pertinent training offerings in our operating territory. Participate in the development of executive development strategies. Coordinate the development and implementation of the succession plan management process at the field level. Contribute to the development and implementation of an employee performance appraisal system considering current and anticipated management development and compensation strategies. Performs all other duties as assigned.

Special Skills and Requirements:Bachelor's degree is required. Strong written and verbal communication skills are required. Organizational skills and extensive working knowledge of Microsoft Office products and learning management systems software products.Proven work experience in providing administrative, training, event planning, and/or project management support, etc.5+ years proven experience as a Training Specialist or Manager. 

If your qualifications match these requirements, please send your resume with salary requirements/history to employ@hcc.com . Please put in the subject line “Training Specialist�.

Any offer of employment will be contingent upon positive criminal background and credit checks.

HCC Insurance Holdings, Inc. and its subsidiaries are equal-opportunity employers.