Total Loss Claims Representative

Responsibilities:Settle first and third party total loss claims using market evaluations and following all compliance and state regulations. Use intranet/internet sites for supporting documentation. Process all required title paperwork to include proper state fees, tax and Department of Insurance requirements.  Responsible for timely management of salvage, coupled with investigation into appropriate salvage returns. The position may also handle first party fires and total theft claims.Qualifications:A Bachelors degree or combination of education and relevant equivalent work experience is required. A minimum of one year prior claims handling experience with auto personal lines is strongly preferred. Claims adjustment experience is also preferred, with knowledge and ability to control salvage. Proven negotiation skills and strong organizational skills are required. Must possess the ability to multi-task and work with a high degree of accuracy and attention to detail. Strong customer service orientation and effective interpersonal, verbal, and written communication skills are also required. Must possess the ability to work independently and as a member of the team. About Ameriprise Auto & Home Insurance We are a division of Ameriprise Financial, Inc., a FORTUNE 500® company, and one of the fastest-growing insurance companies in the country. We have nearly 1,000 employees and offices in both De Pere, WI and Phoenix, AZ. We offer our personal insurance products in 42 states through our exclusive partnerships with organizations such as Costco, Delta Airlines and Ford Motor Company. By providing insurance to approximately 500,000 policyowners, we generate more than $500 million in annual premium. In fact, A.M. Best, the leading independent rater of insurers in the country, has provided the Ameriprise Auto & Home Insurance group of underwriters with an “Aâ€� (Excellent) rating. This rating demonstrates our financial strength, stability and soundness of operating performance. Ameriprise Financial Services, Inc., Member FINRA and SIPC, is an Ameriprise Financial, Inc. company. Ameriprise Financial Services, Inc. is an Equal Opportunity Employer. © 2007 Ameriprise Financial, Inc. All rights reserved. (12/07)