Sr Disability Claims Examiner

Prudential Financial, Inc. is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services. For more information, please visit www.prudential.com

This position will be full-time remote work located near Columbus OH. The goal of the Senior Disability Claim Examiner is to efficiently and effectively direct disability claims toward the appropriate outcome while providing superior customer service and early intervention in the disability cycle to prevent short term impairments from becoming long term disabilities. The Senior Disability Claim Examiner is a multi-dimensional position whose responsibilities include, but are not limited to: Heavy written and verbal communication with a diverse population of customers, including claimants with physical and mental impairments, physicians, attorneys, benefit representatives, other healthcare providers, and internal/external clients. Facilitate the technical aspects of the claim and appropriately apply the legal and contractual provisions. Calculate appropriate dates and payments amounts accurately. Develop and maintain effective working relationships with group clients while maintaining the highest level of confidentiality. Lead/participate in projects/activities such as Marketing presentations, Client meetings, Customer Action Teams, Claimant Visits, in-service training sessions and other projects related to claim management and staff development. Understand and correctly utilize the appropriate systems.

Minimum 3 years ExperienceAbility to work independently. Ability to manage multiple and changing priorities. Excellent organizational and time management skills. Strong written and communication skills demonstrated in previous work experience. Specific experience with collaborative negotiations. Proven skills in positive and effective interaction with challenging customers. Experience in effectively meeting/exceeding individual professional expectations and team goals. Demonstrated analytical and math skills. Ability to exercise sound judgment. High level of flexibility to adapt to the needs of the organizations. PC skills preferred (i.e., Windows based environment) College degree preferred. THIS JOB WILL BE HELD IN OHIO. A RELOCATION PACKAGE MAY BE CONSIDERED FOR APPROPRIATE CANDIDATES.

The Prudential Insurance Company of America and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce. Prudential is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. Regardless of past practice, all resumes submitted by search firms to any employee at Prudential via-email, the Internet or directly to hiring managers at Prudential in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential, and no fee will be paid in the event the candidate is hired by Prudential as a result of the referral or through other means. Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. For this reason, Prudential has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by the Director, Recruiting Programs, Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
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