Senior Systems Analyst

Transformation is the opportunity

Blue Shield of California is the third largest health plan in California, with about $7.5 billion in revenue. Our mission is to ensure Californian's access to high-quality health care at a reasonable price.

Join Blue Shield of California and grow your career with a leader that's stirring up a change.

Blue Shield of California (BSC) is the state's third largest health plan with
more than 3.3 million members and $7.5 billion in annual revenue. Our mission is
to provide Californians with access to high-quality health care at a reasonable
cost. Our values encourage innovation so that we can be a catalyst for
constructive change.

Blue Shield is seeking a Sr. Systems Analyst in the San Francisco office.

This position will be involved with BSC's "Shield Advance," which is a
major, multi-year initiative whose mission is to provide key technology and
business process solutions which are fundamental to delivering on BSC's growth
strategies.

Responsibilities:
* Interpret business requirements and transform them into structured requirement
documents to be used by members of the Product Engineering team.
* Collaborates with internal business customers and peers to elicit and obtain
requirements.
* Assist with prioritization of business requirements
* Organize and facilitate work sessions as necessary to successfully perform
assigned duties
* Work to understand and develop the business rules surrounding reporting and
how information/reports are used.
* Maintain user accounts for Plan Configurator
* Update Output templates and file mapping tables for successful generation of
product documents
* Proactively identify opportunities or obstacles concerning information needed
and accuracy of information
* Suggest process improvements
* Coordinate testing activities
* Prepares status and activity reports for management review and escalates
issues and problems requiring immediate attention.
* Serves as the conduit between customers (users of product information and
tools) and Product Engineering.
* Develops and maintains effective relationships with internal customers to
ensure that Product Engineering concepts, methodologies and tools are positively
embraced and executed.

Requirements:
* B.A/B.S. degree or equivalent experience and five years related experience
and/or training, or equivalent combination of education and experience.
* Strong business analysis skills including translation of business requirements
into development specifications.
* Previous experience as a business process analyst (8+ years), preferably in
healthcare area(3+ years)
* Strong experience with process modeling and process redesign
* Excellent communication, organizational and problem solving skills.


* Experience presenting to various business unit contacts at all levels.
* Ability to communicate fluently with business users, technical people and
management across the organization.
* Detail oriented with superior analytical skills, "can-do" attitude and
pragmatic approach.
* Able to function effectively within fast paced changing environment and deal
with ambiguity
* Advanced knowledge of automated systems in a production or operations
environment.
* Advanced knowledge of and ability to perform analyses such as, GAP analysis,
process mapping, root-cause analysis, risk analysis and requirements gathering.
* Advanced knowledge of PCs and related software applications.
* Excellent interpersonal and verbal/written communication skills.
* Highly developed analytical and problem-solving skills and use of analytical
tools (e.g. MiniTab, Excel graphs).
* Strong understanding of health benefits plan design.
* Strong understanding of claims and benefits administration.
* Understanding of object-oriented principles and database modeling is desired
but not required.

Blue Shield of California is an Equal Opportunity Employer.

Our comprehensive benefits begin on your first day with medical, dental and vision coverage; 20 days PTO annually; 9 paid holidays; matching 401(k); and company pension.

Blue Shield of California is an Equal Opportunity Employer.

An Independent Member of the Blue Shield Association.

Blue Shield of California
To Apply for this position, please CLICK HERE