Outside Property Claim Representative, Douglasville GA

Outside Property Claim Representative, Douglasville GACommitted.  Competitive.  Constructing our Future.  That's Travelers. We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for an Outside Property Claim Representative.  Please read on for more details regarding this position. JOB DESCRIPTION: Purpose:Investigate, evaluate, reserve, negotiate and settle assigned claims in accordance with Best Practices.  Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management.  Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, and disposition. Responsibilities and Duties:Handle minor to moderately complex property damage casesHandle Commercial and/or Personal lines claims.Strong focus on quality and speed of resolution of all claims.Partnership with business partners.Establish and maintain appropriate claim and expense reserves.Provide quality customer service. Critical Success Factors:Customer FocusCommunicationAttention to DetailTeam Work Conflict ManagementFlexibleTeam PlayerNegotiatingSelf-disciplinedProblem SolverGoal Oriented  Knowledge and Skills:Physical agility (ability to climb, lift, stoop, and bend)Minimum of 1. 5 years Outside Personal Lines Property claim handling experience preferred.Prior Commercial Lines Property experience a strong plusSkills assessment evaluation may be requestedStrong customer service skills.Strong investigative skills and be able to develop good work relationship with the business partners.Ability to write accurate Xactimate estimates.Good decision making and problem solving skills. Knowledge of claim workflow.Self-motivated, take-charge attitude, teamwork oriented.Virtual office location - requires ability to work from homeIndependent worker/self-starter & ability to work with moderate supervision.This position requires either the use of a company car or 6,000+ reimbursable miles. Therefore, any offer of employment will be contingent upon receipt of an acceptable Motor Vehicle ReportCustomer service training; systems training; proper licensing. In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer.  For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting.  Travelers is an equal opportunity employer. We actively promote a drug-free workplace.     Company: Travelers Companies, Inc.