Member Relationship Specialist - Insurance Advisor

Job Location:  Tampa Job Category:  Customer Support/Client Care Status:  Full Time, Employee Job Reference #:   5821 Share our pride. Join our mission. As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission — to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture. Recently Ranked #1 by Business Week in Customer Service, we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other. USAA is currently seeking talented Member Relationship Specialists - Insurance Advisor for our Tampa, Florida location. As a Member Relationship Specialist - Insurance Advisor for USAA, you will provide policy service to members for existing auto and property policies requiring licensure. You will contribute to property and casualty business goals through cross selling and relationship building initiatives. Qualified candidates need to possess: High school diploma or equivalent plus 2 years' customer contact and/or sales experience and/or 60 college credit hours and/or successful completion of military services and/or 1 year of customer contact experience plus 30 college credit hours. Acquisition and maintenance of applicable licenses (licensing training provided). Ability to attend up to 9 weeks of paid training. Availability to work within the hours of operation, 7 am - 6 pm, Monday through Friday and 8 am - 4:30 pm on Saturday. Preferred experience includes: College degree. One year of financial services experience. One year of call center experience. Relocation assistance is not available for this position. USAA is an Equal Opportunity Employer. At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. Qualified applicants must successfully complete a pre-employment background and drug screen.