Manager, Group Disability Claims, Wallingford CT

Since 1912, we at Liberty Mutual have committed ourselves to providing broad, useful and competitively-priced insurance products and services to meet our customer’s ever-changing needs. As of December 31, 2007, Liberty Mutual Group had $94.7 billion in consolidated assets, $82.3 billion in consolidated liabilities and $25.9 billion in annual consolidated revenue. Liberty Mutual ranks 94th on the Fortune 500 list of largest U.S. corporations based on 2007 revenue, and is the sixth-largest property and casualty insurer in the U.S. based on 2006 direct written premium. Liberty Mutual Group today employs over 41,000 people in more than 900 offices throughout the world.  Advance your Claims career at Liberty Mutual - A Fortune 100 Company! The Disability Manager, Disability Claims is assigned to manage a team of STD or LTD Case Managers who are responsible for a caseload of claims and is responsible for reviewing, investigating and making liability determinations for Long Term Disability claims.  The Manager is responsible to ensure timely and appropriate case management of claims of moderate and most complexity. Provide immediate mentoring and feedback to staff, address claimant-level service issues with both claimants and local employer representatives. Assist Manager in addressing larger workflow and staffing issues within unit.Responsibilities: Responsible for day to day supervision of a unit of STD or LTD Disability Claim Case Managers to ensure appropriate, accurate and timely management of short term and long term disability claims. Responsible for the recruitment, selection, performance management, and technical development of staff. Monitor performance of Case Managers and provide immediate feedback on claims management and customer service. Approve/deny liability on all claims as required by policies and procedures. Perform random quality audits to maintain departmental standards. Ensure all policies and procedures are adhered to within unit. Monitor workflow and meeting of performance guarantees at the case manager level.  Address immediate service issues and assist Manager II in new business installation issues as well as renewal issues. Focus on claim process and provide suggestion for improvement.  In conjunction with Manager, implement improvements. Accountable for staff development by identifying developmental needs and opportunities and working with staff throughout development. A Bachelor’s Degree or equivalent experience plus 4-6 years of disability claims case management experience (or related claims experience). Supervisory or team leader experience preferred but not required. Demonstrated customer service, mentoring, leadership, organizational, problem solving, and advanced case management skills required .Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and Company paid pension plan Medical coverage Dental coverage Paid time-off Pay-for-Performance Discounts on automobile and homeowner's insurance Discount fitness memberships Flexible spending accounts Tuition reimbursement Vision care coverage Work/Life resources Credit Union membership Employee and Dependent life insurance Disability insurance Long-term care insurance  Overview:We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way We believe that the Company’s success is inextricably linked to our employees’ satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.  We believe our employees take pride in knowing that they help people live safer more secure lives everyday.  Responsibility. What's your policy? Job Information Company: Liberty Mutual Group Location: Wallingford, CT 06492 Salary: 65,000.00 - 83,000.00 USD /hour Status: Full Time, Employee Job Category: Business/Strategic Management Career Level: Manager (Manager/Supervisor of Staff) Contact Information Company: Liberty Mutual Group Reference Code: 00632