Director of Agency Services

Job Title: Director of Agency Services

Reports To:SVP Business Development

Division: Business Development

Location: Chicago, IL

Type: Fulltime/Permanent

Industry: Insurance Services

 

 

Job Objective: 

The Director of Agency Services will be responsible for the management of an online insurance agency business.  The successful candidate will be responsible for initial and ongoing coordination with carriers, recruiting, and management of agency staff, recruitment and management of sub-agents and delivery of financial results.

 

Responsibilities: Work with SVP of Business Development to develop and implement the online insurance agency business plan and budgets.Manage and support the marketing functions, related activities, and special initiatives and to develop new individual health insurance sales opportunities. Oversee all compliance systems and processes to ensure all activities and materials are in line with company ethics and compliance standards and insurance brokerage best practices.Provide management support to achieve the office recruiting objectives.Supervise activities related to recruiting and the appointment process. Manage the administrative operation, including all brokerage related business processes.Oversee hiring and issues related to the acquisition of administrative personnel and experienced recruits.  Supervise administrative support to insurance sales sub-agencies and brokers as a General Agency or Managing General Agency.Assist management with establishing and implementing the business and financial plans of the agency.  Develop streamlined systems and operating processes.Manage all expenses and profitability.Take a leading role in the growth and production, including recruitment, sales, new business development and client retention.


Job Specifications: In depth knowledge of health insurance industry.Must have a health insurance broker license in Illinois.Must have General Agency operating or similar experience.BS Degree Required.5 plus years experience in managementProven track record of increasing the financial performance and value of insurance brokerages or agencies.Experience providing operational support to meet strategic goals.Excellent interpersonal, organizational, presentation, and communication skills.Strong planning, forecasting, problem solving, and analytical skills.Must be experienced and comfortable working in a fast paced entrepreneurial environment and able to deal well with change and ambiguity.