Customer Service Billing Representative

ABOUT US:

Are you stuck in a dead-end job? Are you working in a boring, stressful environment? Is your company still stuck with doing things "the old-fashioned way"? Well, take a look at us! Our Company started 21 years ago with 5 people and we are now over 700 strong and counting! We know our people are our number one asset and we show it!

 We offer a great medical plan (you can choose from 5 HMO's or a PPO), chiropractic, dental, life and voluntary long-term disability. Two weeks vacation after one year; six personal days and a floating holiday. We offer a Section 125 Plan for unreimbursed medical expenses and childcare.Every month we organize an employee event such as a bowling party, beach party, Angels game tailgate party, big huge company picnic, annual trip to Catalina Island (on a Friday!), elegant Christmas party and many more fun events.We have a casual, yet hard working environment. Every Friday is Casual Day. We believe that our success is a result of the hard work of the great people we hire so we share our profits through a Bonus Program every six months and we offer a 401(k) plan!

 

Our emphasis is on hiring top-notch people and using cutting edge technology to retain our #1 spot as the leading general agency for group health insurance in the nation. If this sounds like the type of Company you'd like to work for, please check out this current employment opportunity and come join our team!

 

JOB DESCRIPTION:

Candidate will be focusing on customer retention, billing, and account servicing. Act as primary point of contact for Quotit customer billing questions.Act as point of contact for customer account retention.Process, bill, and record customer account upgrade/downgrade and cancelation requests.

Experienced customer service and customer retention skills.  Sales aptitude and strong problem solving skills.  Intermediate knowledge in Microsoft Excel.  Understanding of billing related processes.  Minimum of 2 years experience with customer service/account retention and at least 1 year experience with billing processes.  High school diploma or equivalent required.  

 

 

Candidates applying must include salary requirements in order to be considered for the position!