Claims Supervisor - Casualty

SECURA is proud to be a service-focused, relationship-driven, mutual property and casualty insurer known for exemplary service to agents and policyholders, and backed by more than a century of proven performance.  We offer a broad range of competitive Personal, Commercial, and Farm Lines insurance products and services.  We are represented by nearly 400 independent agencies in 13 states.  We have received and “Aâ€� (Excellent) rating by A.M. Best for three consecutive years.  We have also been named to the Ward Group Top 50 Companies for the third consecutive year in a row.

 

At SECURA, “People make the difference.â€�  Our associates enjoy a unique, family-friendly, performance-oriented culture that can’t be matched.

 

Essential Duties and Responsibilities:

·  Plans and supervises work assignments of Claims Representatives

·  Directs work assignments, schedules and reviews work-in-progress

·  Reviews more complex cases and settles or initiates further action within approved authority levels.

·  Serves as technical resource to subordinates and others in the organization.

·  Provides information to and seeks information from underwriting, loss control, marketing and actuarial to identify and maintain profitable business

·  Maintains appropriate level of Loss Adjustment Expense by reviewing and managing vendor usage.

·  Handles errors and complaints and ensures regulatory compliance.

·  Personally reviews and adjusts selected claims.

·  Provides complete summaries of current work status and work condition to department and division management on a timely basis.

·  Participates in file audits.

·  Handles assigned litigation files to conclusion; with attendance at trials and/or mediations, as needed.

 

Qualifications:

·  Bachelor's degree (B.A.) from four-year college or university or equivalent combination of education and experience.

·  Five or more years of Casualty Claims experience.

·  Demonstrated capability with personal computer and related software.

·  Advanced knowledge of insurance is required.

·  Able to manage, prioritize, and multi-task projects by applying judgment and knowledge.

·  Ability to work in and build a team environment.

·  Excellent verbal and written communication skills.

·  Ability to work without supervision.

·  Have the ability to work under pressure to meet deadlines and still maintain quality work.

·  Ability to learn new skills and tasks quickly.

 

For more information about this exciting opportunity or to apply online, please visit our Web site at www.secura.net or e-mail your resume to secura@agents.icims.com