Claims Service Representative-Worker's Compensation

Where Drive Meets Opportunity!

 

National Interstate wants you to add your vision and drive to our team! We are currently seeking a Claims Service Representative II in our Medical Claims Unit for our Northeast OH Corporate Headquarters.

 

The Claims Service Representative II will be responsible for providing file specific assistance to claims handlers within the Medical Unit.  Involves setting up new claims files, verifying coverages, and paying medical bills.

 

Main responsibilities will include:Handling of workers compensation and PIP/Med Pay claimsSet up claim files as instructed by claims handler:Data entry into systemIssuance of letters, notices, forms, submittals etc. Organize and maintain filesCross reference companion claimsVerify coveragesPayment of bills & invoices relating to claimsData entry & maintenance Secure necessary forms Handling and mailing of check & proper documentationSubmit bills to vendor for bill reviewProper claim identification documented on bills prior to submissionAssist with file specific tasks as directed by claims handlers:Initial request for medical records, wages and job descriptionsIssue required jurisdictional formsIssue subrogation notice to third partyEnsure W-9 is on file or requested when bills are sent to bill review vendor Handle mail for Medical UnitLogging all mail received for designated adjusterTake necessary action on mail receivedConduct required system testing as instructed by Supervisor and/or IS DepartmentCopy projects as requested by claims handlerMiscellaneous requests by any claims handler

 

Qualifications we’re looking for:

 High school diploma or general education degree (GED) Previous related experience.Knowledge of worker’s compensation terminology preferred.  Knowledge of medical and/or insurance terminologyStrong customer service skills. Strong written and oral communication skills required.Knowledge of PC, word processing, and spreadsheets.  Typing skills of 55-60 wpm

 

Further information about us:

National Interstate Insurance Company (Nasdaq: NATL)

We’re a leading specialty property and casualty insurance company with a niche orientation and focus on the transportation industry.  We’ve been providing innovative and customized insurance products and services to specialty markets since 1989. Our company is continuously growing and employee-conscious; delivering cost-effective products with a level of excellence that fosters continued customer loyalty.

 

Our success is backed up by recognition from some of the area’s and nation’s top organizations.  We are proud to be recipients of the Weatherhead 100, recognizing the 100 fastest growing companies in Northeast Ohio, and have the distinction of also receiving the Centurion Weatherhead 100 Award as one of the fastest growing large companies for the fifth year running.  We are also recepients of the NEO Success Award, recognizing the region’s most successful companies.  And we are multiple past recipients of the Employers Resource Council’s Northcoast 99 Award as one of the 99 great workplaces for top talent in Northeast Ohio.  Plus A.M. Best, the leading industry indicator of financial strength, rated us A (excellent), financial size (VIII).

 

Our corporate headquarters is located on a beautiful campus in Richfield, OH, just off of I-77, I-271 and the Turnpike, right between Cleveland and Akron. But our convenient location is only one of the many benefits we have to offer.  Full-time employees also enjoy:Comprehensive health, dental, vision, disability and life insurance benefitsCompetitive salaries401(k) retirement planProfit sharingGoal sharing bonus Tuition reimbursementPaid time off & holidaysEmployee assistance programEmployee referral bonus program On-site fitness centerLunch program

 

Drug Free Workplace

We are an Equal Opportunity Employer

www.NATL.com/careers

 

Give Your Career The Direction It Needs!