Claim Representative Trainee - Property

Claim Representative Trainee - PropertyCommitted.  Competitive.  Constructing our Future.  That's Travelers. We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for a Claim Representative Trainee - Property.  Please read on for more details regarding this position. JOB DESCRIPTION: SUMMARY:Complete formal training program for consideration of advancement to claim representative position.Investigate, evaluate, negotiate and resolve claims on losses of lesser value and complexity. Differences in settlement authority would be based on local discretion and product line guidelines.  Provide outstanding customer service. PRIMARY DUTIES:Participate in on-going training sessions for specific line of business.Provide voice-to-voice contact within 24 hours of first report.Obtain facts from insurers, injured workers, claimants, agents, witnesses, attorneys and/or underwriters.Determine coverage/compensibility, facts of loss and degree of liability/exposure.  Maintain contact throughout the life of the file, as needed.Work closely with Team Leader, Unit Manager or mentor to promptly resolve claim issues.Refer claims as appropriate, based on exposure and established guidelines.  Maintain quality claim files in accordance with appropriate best practices, recognize and implement alternate means of resolution.Customer service-contact in order to give, receives, or exchanges information. EDUCATION/COURSE OF STUDY:College degree. COMPUTER SKILLS:Solid keyboard and PC skills, with experience in Word and Excel. OTHER:A general understanding of insurance.Solid interpersonal and customer service skills.Team focus, results oriented. File ManagementTechnicalCustomer Focus/ CommunicationRelationship ManagementTechnology In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer.  For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting.  Travelers is an equal opportunity employer. We actively promote a drug-free workplace.   Company: Travelers Companies, Inc.