COBRA Administrator - Brookfield, WI

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health. UnitedHealthcare, a UnitedHealth Group company, provides network-based health and well-being benefits and services for employers and consumers nationwide. We use our strength, diversity and innovation to improve the lives of the more than 18 million people who receive our unique products and services. And our endless pursuit for excellence in everything we do extends to your career as well. Join us today for an inspired and purposeful mix of professional growth opportunities and personal rewards.   Primary Responsibilities:Ensure the accuracy and timeliness of COBRA Check Processing.  Reconcile participant accounts as required. Investigate and resolve participant inquires. Request additional information as required. Maintain daily/weekly/monthly financial reports. Achieve the established production standards. Achieve the established accuracy standards. Prioritize and organize the work flow. Support ad hoc duties as requested by the COBRA Team Lead/ Finance Manager. Qualifications:High school diploma is required; Associates degree in a related field is preferred. 1 to 3 years of Customer service experience in business environment is required. 3 years of PC knowledge (i.e. MS Word, Excel) is required. Data entry experience is required.   Previous cash reconciliation experience is required. Overtime is required in order to meet scheduled deadlines Demonstrates judgment, analytical problem solving and time management skills. Able to work independently and make decisions effectively in a stressful environment Proactively identifies solutions to non-standard requests. Solves moderately complex problems on own. Works with team to solve complex problems. Plans, prioritizes, organizes and completes work to meet established objectives. May coordinate work of other team members. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V   UnitedHealth Group is a drug-free workplace.  Candidates are required to pass a drug test before beginning employment.