Bank Originations - Consumer Lending

Job Location:  Phoenix Job Category:  Banking/Real Estate/Mortgage Professionals Status:  Full Time, Employee Job Reference #:   5913 Share our pride. Join our mission. At USAA, we know what it means to serve. As a Fortune 200 financial services company, we are dedicated to facilitating the financial security of the military community. Founded in 1922 by a handful of military officers, our success is due to our most precious resource, our employees. They are the heart and soul of our member-service culture. Headquartered in Phoenix, AZ, we are recognized for the superior service we provide to our members, and provide an exemplary work environment for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other. These are the foundations of how we do business with our members, as well as how we treat each other. USAA is currently seeking talented Bank Origination Specialists for our upcoming October classes for our Phoenix, AZ location. As a Bank Originations - Consumer Lending for USAA's lending division (auto loans or first mortgage), you will provide outstanding customer service in an inbound/outbound environment, while ensuring that every member feels valued. You will provide individual counseling to our members on the various features and benefits of our primary banking package. You will also work with members to determine their individual needs and then suggest the most appropriate product(s) and/or service offerings. Additional responsibilities will include originating, approving and fulfilling products in compliance with all Bank and regulatory requirements. Qualified candidates need to possess: High school diploma or equivalent plus 2 years' customer contact and/or sales experience and/or 60 college credit hours and/or successful completion of military services and/or 1 year of customer contact experience plus 30 college credit hours. Acquisition and maintenance of applicable licenses. Ability to work varying shifts Monday - Friday between 7:30am and 10:00pm, Saturdays 8:00am and 6:00pm, as well as holidays. Ability to attend up to 6 weeks of paid structured classroom training: Monday - Friday 8:00am -4:30pm. This role includes a shift differential for working after 6:00pm and on weekends. At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. Relocation assistance is not available for this position. Qualified applicants must successfully complete a pre-employment background and drug screen. USAA is an Equal Opportunity/Affirmative Action Employer. At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. Qualified applicants must successfully complete a pre-employment background and drug screen.