Associate Claims Adjuster

Job Location:  Sacramento Job Category:  Customer Support/Client Care Status:  Full Time, Employee Job Reference #:   5848-A Share our pride. Join our mission. As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission — to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture. Recently Ranked #1 by Business Week in Customer Service, we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other. USAA is currently seeking talented Associate Claims Adjusters for the Sacramento, CA location. As an Associate Claims Adjuster for USAA, you will create loss reports, confirm coverage, explain procedures and answer inquiries for adjusting auto claims. You will analyze information obtained to establish validity of the claim, legal liability and settlement value. You will also evaluate and negotiate settlement of automobile first and third party physical damage claims within established settlement authority limits. You will educate our members on the value of being a member of USAA. Qualified candidates need to possess: High school diploma (or equivalent) and either 1 year of relevant P&C claims adjusting or 2 years of relevant USAA policy service experience OR a bachelor's degree. Computer litercay in a Windows operating environment. Acquisition and maintenance of adjuster's license. Availability to work between the hours of 9:00 a.m. - 5:30 p.m., Monday - Friday. Preferred experience includes: Auto claims adjusting experience and inbound phone intensive/call center environment. Ability to recognize liability exposures. Ability to analyze coverage questions. Demonstrated ability for detail-oriented work while using sound, critical thinking skills. College education and/or job related course work. Strong negotiation and investigation skills. At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. Relocation assistance is not available for this position. Qualified applicants must successfully complete a pre-employment background and drug screen. USAA is an Equal Opportunity Employer. At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. Qualified applicants must successfully complete a pre-employment background and drug screen.