Account Manager

From day one The Standard has worked hard to make a difference, by being different In 1906, our founder Leo Samuel chartered the first locally-based life insurance company to champion the communities of the Pacific Northwest. Today, his philanthropic spirit lives on. Every day, we follow in the footsteps of our founder by our involvement in the communities in which we live. Vibrant, healthy communities provide opportunities for people and a positive environment in which to live and do business. We believe that we have a responsibility to help build and maintain such communities. Our investment in social service, health, arts, education, environmental and civic causes is part of our commitment to building lasting relationships with our employees, customers and communities. Job Description Account Manager If you want to make a positive difference and stand out from the crowd, you'll fit in at The Standard. Through our retirement plans and insurance products and services, we help provide people with the financial security and confidence to pursue their dreams. Come join us and share our passion for serving our customers in a positively different way. In this exciting position you be the primary point of contact for a dedicated group of customers (cases of 250 lives or more) with responsibility to further our business with these key clients via excellent customer management and support. We offer a dynamic, small-office work environment fueled by a great team, excellent compensation and benefits, and an opportunity to grow your career and skills within the local market. Primary responsibilities as an Account Manager for this office include: - Developing and managing effective primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution and continually exceeding customer expectations. - Acting as the chief liaison between the customer and our business to drive/initiate plan improvements, resolve issues, and continually improve customer relationships and experience. - Partnering with the Sales Team and Underwriting staff to manage customer policy renewal activity, drive renewals as a business opportunity via expert understanding of the customers business, claims activity, underwriting, etc., prepare to present renewals which retain and grow customer business. To succeed in this position you will need: - Experience managing customer business in a similar capacity within the insurance industry, preferably within the group/employee benefits market segment. Ideal candidates will be coming from direct experience with other carriers or brokers/producers, and have experience with Group Disability, Dental and Life. - An excellent track-record of customer advocacy, support and service within a similar context. - Sales skills and related experience, including opportunity identification and supporting action plans, strong negotiation, persuasion and presentation skills particularly relating to renewal business. - Demonstrable ability to work effectively in a tightly-knit, interdependent team environment, while still accomplishing individual objectives and goals. - Proven ability to work effectively with primary constituents including customers, producers, corporate staff, field office staff, and sales team to balance customer needs, make sound decisions, and manage the customers business to the high standards of our company. - PC skills including Office 2K+ (Outlook, Word, Excel, Power-Point..etc.) - The ability to travel w/in the local market area served by the sales office and to other locations for training and development as required. - Excellent driving record is required. Must be insurable under corporate insurance carrier. Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Equal Opportunity employers. The Standard requires a criminal background investigation, drug test, plus employment and education verification as a condition of employment. All employees of The Standard must be bondable. If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=552178-3-113 www.standard.com