24 Hour Unit Claims Representative

Superior claim handling is the most important service we sell. Whether in the field or office, claims professionals build our reputation for great service and help us deliver on our promise to "be there" whenever our policyholders need us. We'll give you the tools to succeed. Our training is the best in the industry - thorough and intensive. If you have excellent communications and human relations skills, we invite you to come grow with us!Your main responsibility will be to help our customers throughout the claims process. A typical day will include receiving and handling inquiries from our policyholders, claimants, and repair shops to ensure rapid and fair claims handling. You'll verify accident facts and determine policy coverage so that you can review and settle undisputed non-injury claims by telephone. This means that you'll mainly settle claims where there were no injuries and everyone agrees to the details of the accident.Our associates receive broad insurance training which prepares them to give the quality service our policyholders have come to expect. If your skills and desires are aimed at helping people, a Claims Representative position may be just the right place for you!You will receive fully paid training and we will sponsor you for your Insurance License!Important job details: Starting Pay: $14.26/hr ; After training: 15.64/hr Hours: Night-time hours in our 24 hour unit are currently available: 11:00pm-7:00am Weekend work is required Training Hours: 15 weeks; Monday - Friday: 8:00am - 4:30pm or 4:30pm-12:45am. Other responsibilities include: Committing yourself to provide outstanding customer service to everyone you contact. Resolving all policyholder requests and concerns in an efficient and upbeat manner. Educating our policyholders on their insurance coverage. Demonstrating an understanding and commitment to first call resolution. Minimum Requirements of a Professional Claims Service Representative: High School Diploma/General Education Diploma (GED). College is a plus. Customer Service experience or Customer Contact (prefer 2 years or more) Excellent computer skills Strong written and verbal communication skills EOE/Drug test, physical, credit and background checks required.Apply for this job at geico.jobs Position Information Company: GEICO Location: Macon, GA 31296 Job Status/Type: Full Time, Employee Shift: Third Shift (Night) Job Category: Customer Support/Client Care Occupations: Call Center Industry: Insurance Contact Information Company: GEICO visit www.geico.jobs