Regional Manager for Global Airport Spa Company

Regional Manager
JOB DESCRIPTION


NOW OFFERING MEDICAL BENEFITS!!

This incredible career opportunity is your chance to join the newest and most exciting international spa company in existence. With spas all over the United States, South America, and Europe, XpresSpa is rapidly becoming the most sought after travel destination in the airport. We are looking for highly motivated, enthusiastic people with excellent customer service and sales skills to help grow our business. In addition to joining an incredible company, working in airports is fun and exciting, where every day you will meet international travelers going to exotic locations around the globe.

The XpresSpa Regional Manager is the leader of a regional XpresSpa team and is responsible for establishing and maintaining standards that result in every customer receiving the best experience in the airport. The Regional Manager must also deliver the highest level of customer service to our guests while maintaining strict operational standards and constantly pushing sales. The Regional Manager must be reliable, self-motivating, commercially aware and able to drive the business as a solid leader. This position also acts as the direct liaison with airport, airline administrators, and executives.

As well as offering a stable income with high earning potential, medical coverage, and a great work environment, XpresSpa’s rapid expansion means career advancement opportunity. Get in now, prove yourself, and the sky is the limit. To learn more about our excellent compensation package & benefits, fax us your resume to (212) 750-1015, email us your resume, or apply online by clicking the "APPLY ONLINE" button. An HR representative will contact you shortly.

The role of Regional Manager requires 100% travel with the ability to work evenings, weekends and holidays.
PRINCIPAL RESPONSIBILITIES
Oversee multiple spas within a geographic region reporting to the General Manager of XpresSpa Hire, develop, and supervise store managers within territory Ensure each store within the territory is achieving it’s monthly financial goals Make recommendations for improvements to the business to General Manager Increase sales through improving or implementing the following: Ongoing store management training Emphasis on upselling Ensuring spa staff is customer service oriented and maintaining the highest quality Assist managers in developing, motivating and rewarding stellar employee performance to reduce to turnover Maintain positive relationships with key airport personnel within territory Monitor expenses to ensure they are consistent with budgets and take appropriate actions to reduce costs when necessary Enforce effective selling techniques Ensure a consistent, quality store experience for customers from location to location Work with corporate marketing department to create promotions and merchandising opportunities for each store Monitor inventory levels and identify top selling products to push at individual store locations Ensure store managers are adhering to company policies, procedures and using company performance management tools and resources to develop talent for leadership roles Troubleshoot and problem solve in unique situations
KNOWLEDGE and EXPERIENCE
Possesses superior communication, team and employee development and relationship building skills Has 8+ years experience in retail management Understands financial statements, has a strong business acumen, solid operational skills and comprehends how operational decisions impact financial performance and achieve company objectives Possesses a strong attention to detail – whether it be to aesthetics within spas, financials or customer body language Extensive previous sales experience and employee scheduling experience required. Must exhibit exceptional leadership skills, poise and maturity and be able to work autonomously, with little day to day management Must be committed to customer service excellence Must be a solutions oriented problem solver Experience with multi-location management a plus
COMPENSATION
Submit Your Application Today for Details!