Marketing Representative - Waikoloa

CAREER LEVEL: Manager (Manager/Supervisor of Staff) LOCATION HI 96738 At Hilton Grand Vacations, you can Create the Grand Experience and truly set yourself apart. Established in 1992, Hilton Grand Vacations is owned by Hilton Hotels Corporation, a preeminent hospitality company. We develop, market and operate spectacular, high-quality resorts in some of the world's most exciting destinations -- from the breathtaking vibrancy of New York City to the warm, pristine beaches of Florida and Hawaii. This is a diverse, professional organization built upon talented people with a passion for exceptional service. Here you'll have the unique opportunity to positively enhance and impact a lot of lives. At the same time, you can enjoy personal fulfillment, financial rewards, the stability of an 85-year-old brand name and unlimited career advancement from a top employer. Our generous benefits program includes: Medical and dental benefit options Team Member Travel Program 401(k) plan with immediate vesting Life insurance and dependant life insurance Healthcare flexible spending accounts Short term disability Educational assistance Reward and recognition programs JOB OPPORTUNITY: Job Title: Marketing Representative - Waikoloa Summary: Engage. Grow. Innovate. Excel. There's never been a better time to be a part of our dynamic team! If you're looking for challenging and engaging work, professional growth and development, the chance to contribute ideas, and the opportunity to excel ... Hilton Grand Vacations is the place for you. Here, you'll have the unique opportunity to positively impact the lives of others as part of a global team committed to creating grand vacation experiences. The unique talent and contributions of every Team Member add to our diversity, and ultimately to our success. Enjoy all the aspects of a rewarding career, work/life balance, great benefits, and growth potential. Create the Grand Experience for yourself ... become a part of the Hilton Grand Vacations team. Marketing Representative What does Hilton Grand Vacations offer you as a new team member? A company culture that focuses on its people An enjoyable, supportive work environment Opportunities for personal and professional growth and development Exceptional hotel and resort rate discounts Hilton Grand Vacation is currently seeking a Marketing Representative. As a Marketing Representative you are responsible for providing customer service to guests at our off-property locations while generating leads and booking qualified timeshare preview tours for prospective owners, club members and other qualified guests to achieve marketing plan objectives. The Marketing Representative will assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by Hilton Grand Vacations Company (HGVC). Essential Duties and Responsibilities Provide recommendations and make reservations for island activities/excursions, using ATCO system to efficiently generate activity passes to owners/guests. Serve as Ambassador for the Big Island by delivering verbal briefings and informing owners and guests of island amenities and activities available to them during their stay. Proactively attract prospective owners, club members and other guests to attend the HGVC timeshare preview tour with the Vacation Gallery. Through professional persuasion, position qualified prospects with curiosity and interest in knowing more about the benefits of HGVC resort ownership. Communicate the promotional gifting qualifications to potential preview tour attendees and gifts options currently available to them. Confirm preview tour reservations in accordance with availability. Review invitations for qualifications of potential preview tour attendees to determine appropriate marketing approach (courtesy tour or gifted tour). Provide information that promotes the sale of bounce back packages and other HGVC promotions. Effectively implements marketing programs that meet or exceed performance goals. Monitors inventory levels of marketing materials and promotional items. Provides legible individual reporting forms, daily summary forms, contact info sheets, pre-gifting sheets, time sheets, invitations, grand prize drawing forms and activator cards, etc., to the Marketing Office. Fosters an environment of outstanding guest services for owners, guests and team members Attend and be punctual for all Sales, Marketing and/or Training meetings and other work related events as directed by management Maintain required levels of tours and VPG, per management guidelines. Other duties and tasks as assigned by Team Leader or Marketing Manager Job Requirements : Job Requirements Minimum of two years experience in a customer service, sales or marketing related role. High School diploma or equivalent required. Some college preferred. Ability to maintain flexibility and willingness to work flexible schedules including evenings, weekends and holidays at multiple local locations to ensure coverage for assigned desk. Must possess outstanding customer service orientation. Demonstrated interpersonal skills with effective communication both orally and in writing. Demonstrates excellence in positive public relations that affect marketing effectiveness, with ability to represent HGVC in a courteous and professional manner. Good understanding of the Big Island and its amenities. Must have working knowledge of a computer and its operating systems with basic typing skills. Ability to learn web-based software programs. While our company continues to experience tremendous growth, we continue to strengthen our global team with staff members who share our commitment to the time-honored traditions of hospitality and service. So whether you're an experienced professional or just starting out, your passion for quality and excellence can lead to a successful career with Hilton Grand Vacations. To Apply for this position, please CLICK HERE EOE/AA