Executive Housekeeper - Sheraton Phoenix Airport Hotel Tempe

The Sheraton Phoenix Airport Hotel Tempe is a beautiful, full-service hotel – a great choice for business or pleasure. The striking Italian granite entry and waterfall set the tone for a memorable stay.

With the completion of a $7 million renovation, our hotel now boasts a beautiful outdoor oasis pool, remodeled guest rooms with special touches like ergonomic desk chairs, flat panel LCD screen TVs, and updated bathrooms. A new restaurant, Fire + Spice, blends southwest cuisine with Arizona influences and flavors.

With over 10,000 square feet of flexible meeting space, we can easily and efficiently welcome any event, from a specialized training session to a large annual meeting. All meeting rooms feature Lodgenet High Speed Internet and video conferencing capabilities for your added convenience.

Settle in and enjoy an array of comfortable amenities in our 210 guest rooms. Stay connected to home or the office with the Lodgenet High Speed Internet Access. Our resort-style pool and whirlpool are a great place to relax. Or get reenergized with a workout in our fitness room.

Details:

Supervise the daily operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Position supervises daily operation in maintaining the maintenance/sanitation of the guest rooms, public areas and pool/health club. May supervise the laundry operations. Recommends and implements procedural changes. Monitors inventories and expenses.

ESSENTIAL DUTIES/RESPONSIBILITIES

Supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.

Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services.

Respond to guest requests, concerns and problems to ensure guest satisfaction.

Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction.

Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

Sage Hospitality Resources is one of the nation's leading hotel management and development companies, specializing in management and development of full service and limited service hotels nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision - "To be recognized by our customers as the best in our business."

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and criminal background screening.