Controller, Rooms-Newport Beach Hotel & Spa

Newport Beach Hotel & Spa, Newport Beach, CA 92660 At Marriott, you define what success means to you, then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. Job Description Apply at http://greatjobs.marriott.com!!! The Newport Beach Hotel & Spa seeks talented people to join their staff. If providing guests with an experience that exceeds their expectations is your thing, then we need you now! Many exciting opportunities in our Front Desk department are awaiting you. Immediate openings at this location: Newport Beach Hotel & Spa – 900 Newport Center Drive, Newport Beach, CA 92660.Controller, Rooms-$11.00 to start-FT-AM-PM: Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Enter and locate information using computers and/or POS systems.Excellent benefits package for full-time positions: Medical, Dental, Vision, 401(K)Profit Sharing, Free Meals, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.All positions require a minimum of 2 references and drug screen.At Marriott, you can experience the success of an inclusive work environment in which we support your professional growth and celebrate your unique contributions. For over 75 years, our philosophy has not changed – taking care of our customers begins with taking care of our associates. We invite you to join us and experience a rewarding and successful future at Marriott. To learn more about this and all other opportunities with Marriott, visit our website at: http://greatjobs.marriott.com. There just input Newport Beach, CA and our property name will come right up. There, just look for the department then position title. Please allow for 30-45 minutes to complete the online application.EOE M/F/D/V Req 533911 Take the next step toward experiencing success. Visit us at www.marriott.com/careers. Join us. We're Marriott. EOE.M/F/D/V