Appointment Setter - Roseville

Wyndham Vacation Ownership is the world’s largest vacation ownership company with an impressive list of world-renowned destinations.  We’ve grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service.  It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest. JOB SUMMARYContact leads referred by Owners and Non Owner to schedule appointment times for sales presentations, also referred to as “tours”.   ESSENTIAL DUTIES AND RESPONSIBILITIES Initiate phone calls with prospective leads to schedule appointments for “tours”.  This is subject to quotas/requirements.  Contact owners prior to setting appointments for additional information concerning the referral. Contact leads to confirm scheduled appointments.  May need to reschedule if necessary Assist with other Owner Referral functions, such as promotional parties and seminars. Complete and mail invitations and confirmation letters for appointments. Maintain accurate records for contacts and call backs. Other duties/functions as assigned.SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are a representative of the knowledge, skills and/or abilities necessary to perform these duties successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.  Data entry experience Detail oriented-must be able to provide a high level of accuracy Work with a high level of professionalism Ability to communicate in a positive, enthusiastic manner Demonstrated ability to problem solve (troubleshoot, analyze and resolve situation) Provide exceptional customer service Develop broad knowledge of company procedures, products and services Ability to act as a role model and lead by example Ability to work as a team playerEDUCATION AND/OR EXPERIENCE REQUIREMENTS: (Minimum requirements necessary for this position): One-year certificate from a college or technical school, or equivalent experience preferred.