Strategic Account Manager

HealthAmerica, a leading provider of managed care in Pennsylvania, seeks to fill the position of Strategic Account Manager at our Harrisburg location. If you are looking for a company that rewards employees based on contribution and performance, provides tools to succeed, and creates a team-focused, high-energy environment, consider us!

 

Strategic Account Manager

Responsible for overall account management including retention, in-group growth, and the sale of new products and services into existing accounts of 300 or greater employees. Individual will work directly with the employer and/or through national consultants. Accountable for achieving company defined sales objectives.

 

ESSENTIAL RESPONSIBILITIES: Develops and implements annual Account Management plan within specified format guidelines. Plans should provide sufficient detail to direct daily activity and measure success rates.  Develops relationships with senior management at client, as well as with consultants, emphasizing health care benefits decision-makers.Actively engages clients and consultants in meetings and events which lead to increased membership and the sale of additional benefits into the account (up-selling). Responsible for reviewing financial and underwriting principles and methodologies with clients in conjunction with renewal planning. Ensures compliance with all applicable federal and state regulations. Responds to all client requests for information, and directs client inquiries to appropriate departments. Manages overall client relationship and coordinates client relationships with other Coventry departments.  Exploits opportunities to secure business for other Coventry plans. Assists in compiling competitive information. Responsible for new group installation and open enrollment as assigned.  May supervise daily activities of internal account managers. Monitors and analyzes the team’s performance against measured service operation goals. Coordinates development of customized benefit offerings with Product Development, Pricing, Regulatory, Legal and other internal departments.  Attends internal account management meetings, training and examinations.  Majority of time is spent external to place of business on outside sales related to (retaining and/or renewing) membership.  Performs other duties as required.

 

JOB SPECIFICATIONS:

•  Bachelor's degree or equivalent experience. Master's degree preferred.

•  Appropriate state licensure to sell insurance required.

•  Thorough understanding of managed care principles, underwriting and account management process.

•  Preference for previous exposure to training and advanced sales techniques.

•  Demonstrated track record of success in large commercial account management of benefit products. Significant experience (usually 3-5 years) in managed care required.

•  Excellent interpersonal, negotiation and communication skills; 100% ethical sales approach; motivated by desire to please customer.

•  Strong analytic and problem-solving abilities. 

 

HealthAmerica offers a competitive salary and benefits package.  To be considered for this exciting opportunity, applicants must apply online at our Career Center at http://careers.cvty.com and refer to Job Requisition #96844.  Please be sure to attach a cover letter and resume when applying. EOE/AA

 

keywords: insurance, managed care, sales