Shared Lab Supervisor, Technical Operations

Sutter Health Support Services (SHSS) is the Support Center for the Sutter Health affiliates, which houses all non-medical support departments that are not provided at the affiliates. It provides expertise and guidance to support affiliate functional departments.This position supervises the assigned technical area of the Sutter Health Shared Laboratory providing continued service excellence and effective employee relations.  This position provides technical support to, and administrative oversight of, the Clinical Laboratory Scientists (CLS) ensuring that high quality, cost effective diagnostic services are provided in a timely manner.  Develops and implements all technical related policies and procedures. Coordinates the day-to-day activities of the technical lab, including oversight of quality assurance/quality control, customer service, problem solving and occurrence management, safety, process improvement and supervision of Clinical Laboratory Scientist (CLS) personnel.  Maintains technical expertise in the assigned technical areas of the shared laboratory and Laboratory Information systems (LIS) and performs analytical testing within these assigned areas.  Maintains technical expertise by working 8-16 hours per week as a CLS. Education:   Baccalaureate degree in biology or related field and a valid California Clinical Laboratory Scientist license are required.   Experience:   Current seasoned experience as a Clinical Laboratory Scientist in Hematology, Chemistry, Immunochemistry or Molecular Biological specialty is required.  Prior supervisory experience is highly desirable. Experience in personnel management, quality assurance, technical writing, test development, project management, teaching, and demonstrated ability to manage a section's budget are highly desirable.   Knowledge:   Seasoned knowledge of all aspects of the quality assurance of analytic processes of the Hematology, Chemistry, Immunochemistry or Molecular Biological Laboratory is required, and knowledge of Laboratory Information Systems is preferred.    Special Skills/Equipment:   Individual must have effective written and oral communication skills, demonstrate an ability to effectively interact with medical professionals, and manage personnel in a variety of situations by effectively applying transactional and transitional skills.  Positive customer relations and teamwork skills are required. Individual must also have demonstrated ability in project management, managing for results, organizing, prioritizing and managing diverse activities in a changing environment.  Individual must have the basic skills necessary to maintain a computerized LIS. Individual must be able to document and report on technical or analytic process issues using a complete, clear and pertinent summary of observations or findings.