Scheduling Manager/Staffing Coordinator

Genesis HealthCare…We're setting the standard for clinical excellence and responsiveness in meeting the unique needs of every resident and patient in our care. We’re focused on becoming the recognized leader in clinical quality and customer satisfaction in every market we serve.

We have earned the reputation as a great place to work, with one of the highest retention levels in the industry. A competitive pay and benefits package is only part of the reason. Many of our employees cite Genesis HealthCare's corporate integrity as the main reason they pursued a job here. Honesty and integrity are two of the 12 core VALUES of our company and we take great care in imbedding them into the framework of everything we do.

We also see our employees as the vital link between Genesis HealthCare and our patients and residents. In fact, we believe that our employees are our greatest asset - they are the service we provide, the product we deliver and our most valuable resource. For that reason, we take fostering our employees' career growth very seriously.

Genesis HealthCare is looking for a Scheduling Manager for our Kimberly Hall South Center in Windsor,CT.

1. Manages the Labor Management process in the center based on established daily, weekly, bi-weekly, monthly routines to ensure employee and customer satisfaction.


2. Maintains center coverage at all times. Reviews and tracks requests for time off. Coordinates scheduling changes with management. Secures advance approvals for booking Agency staff.


3. On a weekly basis, communicates open shifts to Staffing Services to fill temporary staffing needs that cannot be filled by center employees.


4. Serves as liaison with Staff with respect to work schedules. Negotiates schedules balancing center's staffing needs, employee schedule preferences, and financial performance.


5. Personally responds to emergency situations and call-offs to ensure center coverage. When not available to respond, ensures all Unit Managers are briefed daily on the call-off protocol to ensure adequate response and coverage.


6. Minimizes open positions and optimizes employees' schedules by performing Position Control Analysis in collaboration with Director of Nursing. Communicates position control results - open positions - to Administrator and Recruiting.


7. Maintains records of Nursing certifications/licensure to meet scheduling requirements.


8. Reconciles Nursing timecard by 10 am daily and approves timecards by payroll cut-off for payroll and/or invoice processing. Makes necessary corrections.


9. Conducts proactive daily, weekly, prior to payroll distribution reviews to minimize salary expense leakage. Understands Center pay practices and ensures appropriate utilization. Reviews timecards daily to ensure proper authorization of time adjustments and overtime. Reviews and resolves payroll report exceptions prior to payroll distribution.


10. Ensures all Department Heads electronically approve payroll hours daily.

11. Maintains confidentiality with respect to all employee information including but not limited to schedule preferences, rates, and payroll.


12. Orients new employees to Labor Management Policy, Procedure and supporting technology. Communicates Center's expectations of the employee's role in optimizing their schedules to meet the Center's needs.


13. Acts as Back-Up to Center Payroll and Benefits Designee.


Qualifications : SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
• Bachelor's Degree in Healthcare Administration, Business Administration, Psychology or related field preferred.
• Or, 5 + years previous work experience preferably healthcare or LTC with proven track record in similar position, scheduling or payroll.
• Experience with scheduling and pay practices in 24/7 union/non-union environment preferred.
• Experience using computer to support work activities.
• Willing to travel as necessary.

JOB SKILLS:
Interpersonal Skills:

• Strong interpersonal skills, with ability to interact effectively at various social levels and across diverse cultures.

• Maintains composure, confidentiality and resilience in dealing with all staff.

• Strong customer service and service delivery orientation.