Program Secretary

Preferred Family Healthcare is seeking a full time Program Secretary for our San Antonio, Texas location. Responsible for assisting program site with scheduling, admission of consumers, file management/maintenance, daily census reporting, operation of phone system, purchasing, data entry and billing audits. 

 

Essential Job Functions: 

 

· Respond to new referrals documenting in appropriate method.

· Maintain waiting list according to CARF and DSHS standard.

·  Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to Code of Ethics and agency policies.

·  Represent the agency within the community in a professional manner.

·  Schedule Screening/Intake

· Facilitate Screening for Program Eligibility on phone or face-to-face.

· Compile intake paperwork and assist consumers in completion of intake paperwork.

· Complete census information

· Enter data into computer data base within the appropriate timeframes (PFH, BHIPS, Access DB)

· Complete billing audits

· Generate reports in BHIPS, Access DB, PFH, and Excel for distribution to Program Staff

· Review group logs/participation logs and audit against Daily Service Logs and submit to appropriate parties in a timely manner

· Assist in filing, quantitative chart review, compiling chart information, and breaking charts down

·  Other duties as assigned by the Clinical Supervisor, Program Director, Vice President, or the Executive Team members.









Knowledge, Skills, and Abilities: 





 

·  Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and substance abuse treatment services.

·  Knowledge of the problems encountered by persons with mental illness and/or substance abuse disorders residing in the community and how to access the various community resources available.

·  Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance abuse.

·  Knowledge of supervisory and training techniques and practices used in a mental health and/or substance abuse treatment setting.

·  Ability to plan, supervise, and evaluate the work of Community Support Workers.

·  Aptitude to develop, coordinate, and evaluate services within assigned program.

·  Capable of communicating ideas clearly and effectively, verbally and in writing to produce clear and concise reports.

 







Experience and Education Qualifications:

 

·  High School Diploma or Equivalent AND two years of responsible work history; Prefer Associate Degree or Specialized Training in Administrative Support Functions.

 

 



Preferred Family Healthcare is a comprehensive behavioral health non-profit organization corporately located in Kirksville, Missouri. Established in 1979 PFH provides substance abuse treatment/prevention and mental health services throughout Missouri and San Antonio, Texas. Our Professional Staff Includes: Psychologists - Psychiatrists - Advance Practice Nurses - Family Therapists - Licensed Social Workers - Licensed Professional Counselors - Substance Abuse Counselors - Community Support Workers - Community Prevention Specialists - Registered Nurses.

 

Benefits:  Medical, Basic Life, Dental/Vision, Long and Short Term Disability, AFLAC, Voluntary Life, 401k, Paid Time Off

To apply please log onto http://www.pfh.org/ and click on Employment Opportunities. Preferred Family Healthcare is an Equal Opportunity Employer.