Physician Billing & Collection Account Manager

Global Healthcare Alliance an enterprise software provider and Business Process Outsourcing (BPO) solutions firm, is looking for a Physician Billing & Collection Account Manager. 

 

This individual will have a critical role in A/R Management, Client Satisfaction & Implementation with our client offices.  This position will require approximately 50% travel, involving overnight stays.  The ideal candidate will have exemplary knowledge of medical billing procedures and practices, including all aspects of front office/back office duties.  Tasks include:  development of training tools, policy and procedure creation, documentation and development of audit procedures; excellent knowledge of payer contracts, billing procedures, appeals and collection processes.  Tracking and trending will be required to identify process improvement in all aspect of central business operations.

 

Responsibilities

· Tracking and analyzing issues and trends

· Coordination of implementation duties with client and corporate staff

· Maintain and organize training for client and corporate staff as it relates to system utilization and upgrades

· Liaison between client offices and billing/collections team

· Complete audits, benchmark and quantify against national and regional levels of productivity (i.e. MGMA, TMA, etc)

· Create and Analyze financial reports, fee schedules, payer trends, and A/R measurement statistics

· Ability to clearly and professionally present information to large and small groups

· Provide enhancement ideas to further improve the software package(s) offered by our organization

· Communicates and documents project plans with clients and corporate leadership team

· Troubleshooting, identifying risk or future system needs in a proactive manner

· Build and improve customer service with all internal and external customers of GHA

 

Requirements

· BA/BS degree in healthcare, business administration or finance preferred and/or

  equivalent

· 5-7 years experience in revenue cycle management with an emphasis on training,

  and physician billing/collections

· Strong computer systems and applications experience

· Physician Front Office Operations experience

· Experience in system implementation

· Meeting deadlines

· Ability to develop training materials and competency testing

· Analytical skills/detail oriented

· Knowledge of medical terminology/coding

· Flexibility, able to perform multiple tasks simultaneously

· Excellent customer service skills

· Self-motivated/directed with exemplary organizational skills

· Excellent written and verbal communication skills

 

Interested candidates should submit resume and salary requirements to: gha_accountmanager@yahoo.com