Operational Trainer - Overland Park, KS

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.Prescription Solutions helps consumers obtain the medications and products they need to live healthier lives. Services offered by the company include pharmacy network contracting, rebate contracting and administration, mail order pharmacy facilities, specialty drugs and retail drug claims processing.  The company is one of only three in the United States to have received URAC dual accreditation and provides clinical services to help its clients provide cost effective, quality-driven results.  The company is part of Pharmacy Services group, within Enterprise Services, a family of UnitedHealth Group businesses dedicated to improving the health and well-being of Americans.   Positions in this function are responsible for training within a function such as Claims or Customer Service. Does not train outside of specialty. May also be involved in the design process.  Primary Responsibilities: Work is frequently completed without established procedures Works independently May act as a resource for others May coordinate others activities Extensive work experience within own functionQualifications: High school diploma or GED required; Bachelors degree preferred 2+ years Training experience required 2+ Microsoft Office  required (Word, Outlook and PowerPoint)  1+ year experience in Adult learning theories and techniques is preferred. 1+ Customer service experience required Membership with American Society for Training and Development (ASTD) preferred Microsoft Share point is highly preferred  Experience in health care industry preferred Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V   UnitedHealth Group is a drug-free workplace.  Candidates are required to pass a drug test before beginning employment.