Medical Vendor Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Associate Equipment Specialist is to coordinate and repair medical equipment, schedule and perform preventative maintenance, and facilitate all repair needs promptly and cost effectively. This position will also manage the medical equipment replacement pool, prepare work orders, and dispatch vendors as necessary.ESSENTIAL RESPONSIBILITIES AND TASKS • Develop, organize, and administer policies for overnight replacement of all inoperable medical equipment in hospitals. • Provide written communications and detailed tracking to CTS, vendors, field leadership and Facilities Coordinators for overnight replacement of all inoperable or damaged medical equipment in hospitals. • Manage special equipment projects with CTS and direct vendors accordingly. • Track assets, warranties, contracts, and associated details. • Use best judgment and facilitate teamwork to support hospital leadership. • Maintain positive vendor relations. • Other job duties as assigned.HIRING QUALIFICATIONSCAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. • Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions. • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Has excellent mechanical aptitude. Can provide directions. • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. • Computer skills - Comfortably and confidently uses a computer and specialized software including Microsoft Office, Word, and Excel proficiencies.ATTITUDES (WILL DO) • Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. • Integrity – Firmly adheres to the values and ethics of Banfield, The Pet Hospital. Exhibits honesty, discretion, and sound judgment. • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned. • Independence – Able and willing to perform tasks and duties without constant supervision. • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time. • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. • The noise level in the work environment is normally moderate. • Environment where Pets are present. EXPERIENCE, EDUCATION AND/OR TRAINING • Bachelor’s degree preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training, and experience in a Human or Veterinary setting preferred. • A minimum of two years relevant professional experience required, with medical or dental equipment repair or troubleshooting through manufacturer manual preferred. Company: Banfield, The Pet HospitalLocation: Portland, OR 97213 Job Category: Administrative/ClericalStatus: Full Time, Employee
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